topic Re: Upgrade pricings now on portal in Full Fibre

Upgrade pricings now on portal

beeceegee — Fri, 01 Jul 2022 11:17:43 GMT

As subject - I can now see all FTTP upgrade speeds & pricing on the user portal 😎. Think I'm about to press the button, I hope it's all working properly for the FTTP trialists

Re: Upgrade pricings now on portal

bmc — Fri, 01 Jul 2022 11:32:06 GMT

@beeceegee

Not for me - still getting the error message when checking for upgrades. However I am on the Trial so that may affect things.

I assume you're aware you lose you phone service and number if you go to FTTP.

Brian

Re: Upgrade pricings now on portal

pmg — Fri, 01 Jul 2022 11:32:50 GMT

Doesn't appear to be. I'm a trialist and it just says "Due to a temporary issue we are unable to provide you with upgrades or contract renewals at the moment, please try again later." when i attempt to look at the offers.

Re: Upgrade pricings now on portal

pmg — Fri, 01 Jul 2022 11:34:37 GMT

Do you loose your landline even if it's with BT? I have a separate copper cable for the landline (via BT) and FTTP for fibre via Plusnet.

Re: Upgrade pricings now on portal

beeceegee — Fri, 01 Jul 2022 11:37:52 GMT

I'm on the trial as well & I ported my number away a month or so ago. If it's not working for everyone (especially another trialist) I may hold off for a while, not too keen on being the guineapig

Re: Upgrade pricings now on portal

bill888 — Fri, 01 Jul 2022 11:40:32 GMT

Not working for me. I have FTTC.

Re: Upgrade pricings now on portal

bmc — Fri, 01 Jul 2022 11:41:24 GMT

@beeceegee

If you need more speed then give them a call - there's nothing stopping you upgrading. I believe several trialists have already taken the jump. You need to take out a contract (rather than the 30 day notice we're currently on) but that's it. You'll get a Hub2 to boot.

Brian

Re: Upgrade pricings now on portal

RHines — Fri, 01 Jul 2022 11:59:08 GMT

Oh man I just bumped it up from 500 to 900. woot.

Re: Upgrade pricings now on portal

beeceegee — Fri, 01 Jul 2022 12:08:38 GMT

@bmc

That's the other question of course - do I really need more than my current 80/20, which does pretty much everything, at a lower monthly cost than the 80/20 24m recontract offer.

I wonder if there are any plans to shift us trialists onto a retail plan.

I'd take the Hub2 but it would probably sit in a drawer as backup. I reckon my 6 year old Archer C3150 is still probably the better router.

Re: Upgrade pricings now on portal

RHines — Fri, 01 Jul 2022 12:09:59 GMT

That's for you to decide.

Both my wife and I work from home (and are gamers). We only use online based video services so more speed was necessary for us; 500-550 was plenty though. I just pulled the trigger on the 900 because it's literally 7£ more a month.

The lowest tier full fibre was less than I was paying for 80/20 because you won't have to pay for the line rental and all that.

Re: Upgrade pricings now on portal

bmc — Fri, 01 Jul 2022 12:09:45 GMT

@beeceegee

I believe it is the intention in due course to move all Trialists off the platform we're currently on onto the main FTTP system though no timetable has been set. Whether on not this will involve us taking out a new contract remains to be seen.

Even if it does, we've had a good run for the price we pay.

Brian

Re: Upgrade pricings now on portal

cameldazzler — Fri, 01 Jul 2022 13:29:26 GMT

just hoping they give business the option soon too.....

need moar bandwidth yo!

Re: Upgrade pricings now on portal

SpendLessTime — Fri, 01 Jul 2022 13:54:54 GMT

I'm a trialist too and I can now order Full Fibre online via the member centre's "Offers and Upgrades" should I so wish. Have a screen of 6 speed options and prices to match them.

Progress.

Re: Upgrade pricings now on portal

bmc — Fri, 01 Jul 2022 14:23:31 GMT

@SpendLessTime

Still nothing doing for me.

Be nice to see a screen shot of the offers!!!

Brian

Re: Upgrade pricings now on portal

SpendLessTime — Fri, 01 Jul 2022 14:31:33 GMT

@bmc

Here goes

Re: Upgrade pricings now on portal

beeceegee — Fri, 01 Jul 2022 14:33:53 GMT

Re: Upgrade pricings now on portal

SpendLessTime — Fri, 01 Jul 2022 14:39:37 GMT

The big issue I have is the inbuilt 3.9% + CPI increases which given everyone is indicating CPI will be in double digits next year, would see these prices sky rocket over a 24 month contract. Sky are price comparable on switching sites and don't AFAIK alter contract prices during the initial term of 18 months.

Decisions.

Re: Upgrade pricings now on portal

bmc — Fri, 01 Jul 2022 14:41:07 GMT

Thanks for the screen shots.

According to the "Legal Pages" you pay the following at the end of 24 months.

Full Fibre 36 - £27
Full Fibre 74 - £30
Full Fibre 145 - £35
Full Fibre 300 - £40
Full Fibre 500 - £47
Full Fibre 900 - £55

So, for me, I would pay an extra £0.21 to go on a Full Fibre 36 24 month contract.

Brian

Re: Upgrade pricings now on portal

SpendLessTime — Fri, 01 Jul 2022 15:02:14 GMT

I'm on the old Trial 80/20 speed so would save nearly £4pm for now if I contracted to FF 74 but next year that saving could vanish if CPI is 11-15%.

Decisions, decisions but I really don't see a need to jump into any contract yet as offers jump around all the time.

Addition: I bet the out of contract prices will rise with the inbuilt 3.9+ CPI too so the current out of contract price is just that. Current.

Re: Upgrade pricings now on portal

beeceegee — Fri, 01 Jul 2022 15:14:52 GMT

@SpendLessTime wrote:

The big issue I have is the inbuilt 3.9% + CPI increases which given everyone is indicating CPI will be in double digits next year, would see these prices sky rocket over a 24 month contract. Sky are price comparable on switching sites and don't AFAIK alter contract prices during the initial term of 18 months.

Decisions.

That's my big concern too, although it's becoming more difficult to find an ISP which does not reserve the right to make some sort of increase. EE (not surprisingly) has the same CPI+ clause, even Zen have dropped the no increase within contract term in favour of a more vague "we will increase if we really need to" clause. Aquiss and Giganet don't have in contract increase provisions, but they are only 12 month contracts

{CORRECTION: Giganet may impose a CPI increase in January}