topic Re: Own router won't connect (FTTP) in Full Fibre

Own router won't connect (FTTP)

anonymousthegee — Mon, 13 Jun 2022 09:53:15 GMT

Hi,

I have a TP-Link VR2600 router that I was previously using with Plusnet FTTC. I had FTTP upgrade last week and all set up with the Plusnet Hub 2 router. I'm now trying to switch back to my TP-Link, but it won't connect. Hoping someone can verify my setup / point out if I'm missing something.

* switched the router's Operation Mode to Wireless Router, and connected the WAN cable from the ONT to the appropriate LAN/WAN port

* connection details:

* Username: <myusername>@plusdsl.net
* Password: <my password for logging into plusnet portal>
* VLAN: Enabled
* VLAN Id: 101
* Connection Type: PPPoE

It fails to connect. In the router logs, I do see a PPP error: "ppp0 Timeout waiting for PADO packets". I have tried reentering username + password, but don't believe it's an issue there.

I've tried throughout the weekend in case, never works. As soon as I connect the Plusnet Hub 2 back, that connects fine.

Re: Own router won't connect (FTTP)

Mustrum — Mon, 13 Jun 2022 09:57:12 GMT

Have you tried it without the VLAN enabled? This is only needed when the router is also the modem, but the ONT is now the modem.

Re: Own router won't connect (FTTP)

MisterW — Mon, 13 Jun 2022 10:00:04 GMT

@anonymousthegee Yep, @Mustrum is correct , no VLAN ID required for FTTP

Re: Own router won't connect (FTTP)

anonymousthegee — Mon, 13 Jun 2022 10:32:03 GMT

@Mustrum @MisterW Aha! Thanks so much, that sorted it!

Interestingly, WiFi on the PN Router 2 is significantly faster. But unfortunately, can't split 2.4/5Ghz on it. But that's my next task - replace with a mesh system!

Thanks for your help, much appreciated!