topic Re: FTTP Upgrade in Full Fibre

FTTP Upgrade

jamsey66 — Tue, 07 Jun 2022 19:25:29 GMT

Hi, I have read that PN will be offering FTTP, I have FTTP with you and was wondering if my speed can be increased to 100+

TIA

James

Re: FTTP Upgrade

jab1 — Tue, 07 Jun 2022 19:30:23 GMT

@jamsey66 Do you mean you have FTTC with PN? Have you got the Full Fibre network in your area?

Re: FTTP Upgrade

jamsey66 — Tue, 07 Jun 2022 19:37:08 GMT

Hi,

No I have FTTP was on the trial years ago and they extended it for me, the whole of my area including the exchange is full fibre up to 1G

Re: FTTP Upgrade

jab1 — Tue, 07 Jun 2022 19:43:37 GMT

OK. The only way you can get FTTP is by calling in, at the moment. It is for existing customers only at the moment until the FTTP site is up. Speeds/prices have been quoted on this site - have a look at the big post on the Full Fibre board, but you may get a lower price. Be aware it is Fibre broadband only - you will lose your landline number.

Re: FTTP Upgrade

bmc — Tue, 07 Jun 2022 19:47:05 GMT

@jamsey66

If you're on the FTTP Trial then you can upgrade to a higher speed. You'll need to agree a new contract but you'll get a new Hub2 (if you ask). You need to phone PlusNet Customer Options on 0800 013 2632. Look at post #7 in the PlusNET Full Fibre thread on the forum and you'll see the speeds available and the end of contract prices (actual cost is by negotiaton).

Note this is an Internet only service and you would lose your phone line (and number) if you sign up. However as a Trial member you can port your phone number to a VOIP provider first. You must mention it on here to ensure this doesn't termination your internet connect and needs to be done before your upgrade. @Gandalf usually helps out in this.

Brian

Re: FTTP Upgrade

Anonymous — Tue, 07 Jun 2022 19:47:37 GMT

@jab1 wrote:

have a look at the big post on the Full Fibre board, but you may get a lower price.

Forum topic - "Plusnet Full Fibre"

Re: FTTP Upgrade

jamsey66 — Tue, 07 Jun 2022 19:50:06 GMT

Hi,

Thanks for the advice, I will call them, I haven't had a landline for 3yrs I wasn't using it and negotiated FTTP only, will give the number a ring and let you all know how I get on, many thanks for all your reply's

James

Re: FTTP Upgrade

Gandalf — Wed, 08 Jun 2022 09:36:33 GMT

Hey James,

Upgrading your FTTP service shouldn't be a problem. Let me know how the call goes.

Re: FTTP Upgrade

Teece — Wed, 08 Jun 2022 09:53:08 GMT

Let us know what price you manage to negotiate!

Re: FTTP Upgrade

jamsey66 — Wed, 08 Jun 2022 13:05:01 GMT

Hi, been trying most of this morning, anything you could do

Re: FTTP Upgrade

jamsey66 — Wed, 08 Jun 2022 13:21:51 GMT

Got through just negotiating

Re: FTTP Upgrade

jamsey66 — Wed, 08 Jun 2022 13:39:52 GMT

All done got Hub 2 and 145Mb for £33.99 which is double the speed for £4 more per month than I am paying now for 24months

Re: FTTP Upgrade

Gandalf — Wed, 08 Jun 2022 13:49:27 GMT

Excellent!

I've just had a look and the upgrade should be going through at some point tomorrow for you.

Re: FTTP Upgrade

jamsey66 — Thu, 09 Jun 2022 21:41:17 GMT

Hi,

Just a update, upgrade went live today did speed test and this is the result, Thanks for the advice and help

Re: FTTP Upgrade

beeceegee — Thu, 09 Jun 2022 22:11:30 GMT

That's an impressive download speed for a 145 service 😲

Re: FTTP Upgrade

jab1 — Fri, 10 Jun 2022 06:56:40 GMT

@beeceegee Agreed, but I think it is a little suspect. I have known that site to tell me I'm getting ~100Mbps on a 40/10 FTTC connection, but it is usually reliable.

Re: FTTP Upgrade

dvorak — Fri, 10 Jun 2022 07:59:53 GMT

It's the most reliable and consistent one I've found, closely followed by TBB.

Re: FTTP Upgrade

Teece — Fri, 10 Jun 2022 08:02:17 GMT

@dvorak - that's the 900/115 service, I assume?

Re: FTTP Upgrade

dvorak — Fri, 10 Jun 2022 08:04:25 GMT

@Teece - Yup

Re: FTTP Upgrade

Gandalf — Fri, 10 Jun 2022 08:53:25 GMT

@jamsey66 wrote:

Hi,

Just a update, upgrade went live today did speed test and this is the result, Thanks for the advice and help

Nice! Looking good.

@beeceegee wrote:

That's an impressive download speed for a 145 service 😲

It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week.