topic Re: Trial Members - is porting number to VOIP still possible? in Full Fibre

Trial Members - is porting number to VOIP still possible?

Teece — Fri, 03 Jun 2022 10:52:04 GMT

Just to get this in its own thread, as it's already mentioned in several other places. Those of us who are out-of-contract on the FTTP trial, is it still possible to port our existing landline numbers to a third-party VOIP provider, before recontracting to PN on the new FF product?

Re: Trial Members - is porting number to VOIP still possible?

bmc — Fri, 03 Jun 2022 11:27:04 GMT

@Teece

According to post #18 from @Gandalf on the FTTP Marketing forum it is still possible.

The wizard is out of the office until the 7th so I'd wait until he's back and picks up on this so he can work his magic without you losing your account.

Brian

Re: Trial Members - is porting number to VOIP still possible?

Gandalf — Tue, 07 Jun 2022 09:34:43 GMT

Hi @Teece

If you can let me know once you've begun the transfer of your landline number to VOIP, I'll make sure we don't close your account when the migration completes, then you can move onto one of our shiny full fibre products.

Re: Trial Members - is porting number to VOIP still possible?

Teece — Tue, 28 Jun 2022 10:23:02 GMT

Update to add, yes, this is still possible, and I am now running with Sipgate and LocalPhone VOIP services with my old number, and my account is in the process of upgrading from the trial.