topic Re: Latest on FTTP? in Full Fibre

Latest on FTTP?

donka — Mon, 14 Sep 2020 16:40:54 GMT

Does anyone know of any plans for Plusnet to offer FTTP? More and more ISPs are offering it where I am now and I have been happy with Plusnet as an ISP and my fibre connection has been rock solid but a 500Mbps/75Mbps connection for not much more money is proving hard to resist.

If nothing is on the horizon then I will likely be switching.

Re: Latest on FTTP?

Strat — Mon, 14 Sep 2020 18:19:59 GMT

Moderators Note
This topic has been moved from Fibre Broadband to FTTP Trial.

Re: Latest on FTTP?

Baldrick1 — Mon, 14 Sep 2020 20:28:10 GMT

@donka

See https://community.plus.net/t5/Fibre-To-The-Premises-trial/Ultrafast-Openreach-FTTP/td-p/1764785

Re: Latest on FTTP?

donka — Mon, 14 Sep 2020 20:34:38 GMT

I’m confused. Are you saying there is an update due this coming Wednesday? Are Plusnet likely to offer a FTTP product anytime soon?

Re: Latest on FTTP?

donka — Mon, 14 Sep 2020 20:36:38 GMT

Sorry, completely misread that other reply. Thanks, nothing on the horizon from Plusnet it seems. Off to Talktalk I go.

Re: Latest on FTTP?

Baldrick1 — Mon, 14 Sep 2020 21:32:50 GMT

@donka

I fear that many more will be forced to move on before we get any announcement from Plusnet apart from being told that there is currently nothing to announce.

With the current almost non existent customer services one has to question what future there is for Plusnet period.

Re: Latest on FTTP?

dgp — Mon, 28 Sep 2020 15:48:37 GMT

EE are now offering FTTP given they are also owned by BT surely it can’t be much longer before Plusnet offer the sane

Re: Latest on FTTP?

MauriceC — Fri, 02 Oct 2020 10:03:09 GMT

With the current rather fragile state of PN back office and billing systems it could be a while yet.

Re: Latest on FTTP?

dgp — Fri, 02 Oct 2020 12:50:02 GMT

My current contract expires in six months. Hopefully, they’ll have something to offer by then. It’ll be a shame as I’ve been with them since the beginning.

Re: Latest on FTTP?

RichardB — Sun, 04 Oct 2020 09:54:24 GMT

Thinkbroadband have now tracked over 3 million premises which can access the Openreach FTTP network.

https://www.thinkbroadband.com/news/8836-thinkbroadband-tracking-of-openreach-fttp-roll-out-hits-3-million-premises-mark

TalkTalk have started offering FTTP via Openreach in some areas:

https://www.ispreview.co.uk/index.php/2020/07/isp-talktalk-uk-soft-launch-openreach-fttp-broadband-plans.html

£39.95 for the 500Mbps download!

Re: Latest on FTTP?

donka — Sun, 04 Oct 2020 10:22:05 GMT

I have the TT 500Mbps package being installed this coming Tuesday.

Re: Latest on FTTP?

RichardB — Sun, 04 Oct 2020 13:13:22 GMT

Do post back after FTTP is installed with your experience with Talk Talk FTTP.

To my suprise my house is now panned on Openreach's commercial FTTP roll out.

We did not get FTTC until BDUK funded it!

I hope BT consumer allow PN to compete with TT with some FTTP packages.

Re: Latest on FTTP?

donka — Sun, 04 Oct 2020 13:28:50 GMT

Will do. To be fair, TT so far have been fine.

Only potential snag is on the Openreach side as they came out for the site survey and mentioned a blockage in the underground trunking that they need to clear. Hopefully that doesn't impede the engineer when they come on Tuesday to connect up. I don't envisage any issues as the house is only 6 years old.

Re: Latest on FTTP?

bmc — Tue, 06 Oct 2020 11:05:54 GMT

@donka

It depends on how bad the blockage is. When the network was installed for my house I watched as the engineers checked 5 ducts. Four were clear but the fifth had a blockage. They were able to clear it themselves by trying from the other end.

However, if it can't be cleared by the engineer then a ground works team needs to be booked who'll dig up the road to clear things. This would impact installation.

Try contacting TT to see if they have any notes from OR on your install.

Brian

Re: Latest on FTTP?

donka — Tue, 06 Oct 2020 12:49:57 GMT

Yup, spoke to TT yesterday who informed me there is a delay on the Openreach side as they need another team to evaluate what is required to clean the blockage. Supposed to be getting an update tomorrow if they aren’t out today. A small pain but I have FTTC just now so not like I’m without.
I’ll update when I know what’s happening.

Re: Latest on FTTP?

LittleDJ1706 — Thu, 12 Nov 2020 12:57:06 GMT

We're in that rubbish position where Plusnet has been great but we're moving to a new build with FTTP only in Feb so unless there is confirmation that FTTP is coming by then we'll have no choice but to end our contract and go with someone else. Annoyingly it also means i'm held over a barrel for the second time for a termination fee due to 6 months remaining on our contract at that point (as we didn't know this would be an issue when we renewed) due to an ISP's failure to be able to move my service with me.

Given that Plusnet is owned by BT it makes zero sense that they're not taking the opportunity to take the lions share of the market via BT and Plusnet together so I don't understand their reluctance to roll it out when pretty much every new build estate currently under construction is being built with FTTP instead of FTTC.

Re: Latest on FTTP?

RobPN — Fri, 13 Nov 2020 09:38:35 GMT

@LittleDJ1706

If you apply a bit of forward planning as you get closer to the time of your house move and migrate to BT (who may well be offering one of the most competitive deals for FTTP anyway), you could take advantage of BTs offer to compensate new customers for any early termination fees imposed by the losing ISP. Whether migration would be best just before that date or at the actual time of the move may need investigating.

Re: Latest on FTTP?

dgp — Fri, 13 Nov 2020 09:53:18 GMT

They’ve just made my street live for FTTP and BT are offering me Full Fibre 100 for £34.99 a month. That’s more than twice the speed I’m getting with FTTC for £7 more than I’m paying Plusnet, so not too bad a deal. Plusnet are offering a renewal at £31.75, so there’s not much of a contest at the moment. My preference would be to stay with Plusnet, they’ve got until March to start delivering FTTP.

Re: Latest on FTTP?

Alex — Fri, 13 Nov 2020 10:20:54 GMT

Yep I do think PlusNet should get a move on and offer it. Fair enough, I know about IT and rolling systems out.

You don't exactly need to have gotten a Business Studies degree to understand it is not going to be a five minute job.

However the longer they leave it, the worse it'll get (when their competitors are now already overtaking them as we've currently seeing).

PlusNet's stance of "We don't offer it, maybe we will within your life expetency. Don't call us, we'll call you" means they will lose customers.

If it is something you want to do, you will find a solution. If it isn't, then any problem will be enough to stop it.

As somebody once said. 🙄

Re: Latest on FTTP?

LittleDJ1706 — Sat, 14 Nov 2020 11:24:52 GMT

This would be my ideal however I currently live in the [-Censored-] end of nowhere where FTTC is the only option, would have to discuss with them on whether we could upgrade to FTTP when we move.

I think our preference is currently with BT, it all just seems a little mental given that BT own plusnet so they have all the tech currently available to set up and to provide it within the parent company, they just choose not to do it under that brand name.