topic Re: Fibre in listed building? in Everything else

Fibre in listed building?

paulh — Tue, 26 May 2026 07:33:00 GMT

Currently on "Unlimited Fibre inc. Line rental"

PN keep urging me to upgrade to full fibre, which is cheaper of course.

I'm a renter in a GII listed building, so drilling holes and mounting boxes not only requires my uncooperative landlord to agree but probably requires listed building consent from the local auth which the landlord would have to negotiate.

How does PN handle this sort of thing? There's no guidance whatsoever in the "help".

Re: Fibre in listed building?

MisterW — Tue, 26 May 2026 07:45:57 GMT

Is there any possibility of using an existing copper cable entry point ? and then fitting an internal CSP ?

Re: Fibre in listed building?

dvorak — Tue, 26 May 2026 08:58:37 GMT

Moderators Note

This topic has been moved from Full Fibre to Everything Else

Re: Fibre in listed building?

bmc — Tue, 26 May 2026 09:47:15 GMT

@paulh

Can you post a screen image from the following (after hiding your details).

https://www.broadbandchecker.btwholesale.com/#/ADSL

Of particular interest is what is said to the right of WBC FTTP (One Stage or KCI2) and the narrative below the results window.

Brian

Re: Fibre in listed building?

PhilipHeyes — Tue, 26 May 2026 10:54:36 GMT

It might be worth a conversation with the landlord on is there ducting OR can use to run in FTTP to the building, I can understand if there are say 10 units, the landlord is not going to want 10 lots of new fibre runs and 10 lots of damage to the grounds and will not what any let alone multiple fibres on the exterior of the buildings.

Re: Fibre in listed building?

paulh — Tue, 26 May 2026 11:19:24 GMT

We are sorry but the checker is unavailable at the moment. Please try again later.

Re: Fibre in listed building?

bmc — Tue, 26 May 2026 11:22:00 GMT

@paulh

It happens for time to time.

However, the Address version does appear to be working - at least for my address.

Brian

Re: Fibre in listed building?

bmc — Tue, 26 May 2026 11:40:05 GMT

@paulh

Another matter for consideration is you phone line / service. Do you want to keep it?

PN are actively moving services to EE for those who want to keep a combined internet / phone service or off your current service if either you're happy to lose the phone or prefer to use a VOIP provider.

Brian

Re: Fibre in listed building?

paulh — Thu, 04 Jun 2026 08:17:47 GMT

Been a bit busy but finally got round to this.

Also, yes, just received the EE migration email but I've no interest in retaining a voice line, so I'll stay with PN.

Re: Fibre in listed building?

MisterW — Thu, 04 Jun 2026 08:32:59 GMT

@paulh according to the availability checker , Full fibre is available and you are in a Fibre priority area.

So ordering anything apart from Full fibre is going to be difficult if not impossible!

Openreach know there is 'some' issue as the narrative says 'Complex L2C' (L2C being 'lead to cash' i.e from order to completion)

I'd suggest starting talking to the local authority and the landlord pronto.

I 'think' if you contact Plusnet and tell them its a listed building , then they can get Openreach to come and do a survey and discuss what's possible.

It may be possible to feed the fibre though an existing hole and use an internal CSP which should (hopefully) get around all the listed building issues.

Re: Fibre in listed building?

paulh — Thu, 04 Jun 2026 09:17:59 GMT

thanks.

I miss the days when you could go on the PN website, login & "raise a ticket" for q query like this, and then go about your business for the day, rather than sit in a phone queue for 20-30 minutes.

Re: Fibre in listed building?

paulh — Thu, 04 Jun 2026 10:02:27 GMT

So that was pretty much a waste of a call.

A survey cannot be ordered in advance.

You have to place an order, and when the Openreach engineer turns up to do the actual installation/upgrade, only then will you know what's required and what permissions you might have to get from landlord, letting agent & local authority.

This must occur reasonably often, surely, there must be processes in place to handle this more elegantly & smoothly?

I live in a location where there's entire streets of listed buildings, it's not a weird one-off thing.

Re: Fibre in listed building?

mystreet1 — Thu, 04 Jun 2026 10:27:22 GMT

This page popped up in a search

https://www.reddit.com/r/openreach/comments/1pi8sx7/openreach_fibre_install_in_grade_2_listed_building/

Re: Fibre in listed building?

bmc — Thu, 04 Jun 2026 10:27:51 GMT

@paulh

As I understand things a survey is done before OpenReach accept the order. For example if digging is required you need to sign off on the job. Likewise if they decide Excess Construction Charges apply you need to accept (or reject) the ECC's.

I think you simply need to place the order and see what happens.

Brian

Re: Fibre in listed building?

paulh — Thu, 04 Jun 2026 11:04:43 GMT

yeah, that's unfortunately the conclusion I've come to.

It's going to get even more complicated as there are three properties here with a single frontage, and we appear to be supplied from copper coming in off a pole.

Re: Fibre in listed building?

paulh — Thu, 04 Jun 2026 11:03:53 GMT

Hmmm ... so it occurred to me to check the other two properties here with the Openreach address checker, and they both say "ONT exists with active service".

So does that mean they both already have a FTTP service? (despite there not being a "grey box" on the outside of the building)

Re: Fibre in listed building?

jab1 — Thu, 04 Jun 2026 11:09:55 GMT

It does, @paulh . I'm guessing they have an internal CSP. Gives you more ammunition.

Re: Fibre in listed building?

mystreet1 — Thu, 04 Jun 2026 11:14:14 GMT

@paulh, you must have a wire already attached to the building. The previous post from the seach mentioned that the existing cable can be removed and replaced with the fibre, like for like. And as you say, others already have fibre in the same block. As @jab1 stated, they must have an internal CSP

Re: Fibre in listed building?

bmc — Thu, 04 Jun 2026 11:40:13 GMT

@paulh

As stated the fact that other properties already have Full Fibre should make any permissions required straight forward.

Attached is an image of Connectorized Block Terminals (BCT) which will be at the top of the pole serving your property. The fibre optic cable is plugged into this before being run to the property.

Also attached is a picture on an internet Customer Splice Point (CSP) - there may be other variations of this.

As mentioned, if you're willing to take a gamble and use the existing copper cable entry point for the incoming fibre then no new work would be required. OR would simple remove the old cable and replace it with the new. Ask them to remove the copper cable back to the pole (it's a listed building after all!!).

The gamble is if the installation fails for any reason you're left without an internet service until it's fixed.

Brian

Re: Fibre in listed building?

bmc — Thu, 04 Jun 2026 11:47:12 GMT

@paulh

Another thought.

Speak to your neighbours and see what they say about the order and install process.

Brian