topic Re: Does Plusnet serve businesses? in Everything else

Does Plusnet serve businesses?

Hermes5 — Mon, 01 Jun 2026 12:13:08 GMT

I am on a church committee and we were quoted £30 for an Internet connection. We are classed as a business with a registered charity number. There is only a reseference to domestic customers for the deals on offer. I assume businesses are excluded. Correct?

Re: Does Plusnet serve businesses?

Mav — Mon, 01 Jun 2026 12:21:00 GMT

Hi @Hermes5 and welcom to the fora.

Under the T&Cs Plusnet customers are not allowed to use service for business use. However some customers do but then are angry/disappointed when they find that the level of service/support falls short of what is expected for a business.

Re: Does Plusnet serve businesses?

jab1 — Mon, 01 Jun 2026 12:22:51 GMT

@Hermes5 Plusnet do not offer a 'business' product any more, that is now handled by BT , but the only real differences between the two are repair response times and the fact that PN will not supply a VAT invoice.

Maybe @Townman could offer further advice on this?

Re: Does Plusnet serve businesses?

Townman — Mon, 01 Jun 2026 12:49:13 GMT

@Hermes5

I asked @Gandalf explicitly about providing an internet service to a church some months back. The answer was an emphatic "No!". Services are only available for individuals, not corporate entities.

I know that churches need to watch their budgets tightly (I have the tee shirts) but £30pcm is not too bad a price, though there might be a couple of options - from a Google search...

The cheapest business broadband for a UK church [CofE] is typically found through the Parish Buying Scheme, a free-to-join service designed to leverage the bulk purchasing power of the Church of England and Church in Wales. [1, 2]

If your specific building requires standard fixed-line broadband, Parish Buying offers specifically negotiated contracts designed to beat standard market rates. For a broader range of the lowest-priced business broadband deals available across the wider market, consider the following low-cost providers:

bOnlineFrom \(\pounds15.00\) to \(\pounds19.95\) per month300 Mbps (Full Fibre)24-monthSpecializes in micro-businesses and charities. Often the cheapest full-fibre option available, but primarily operates with online/email customer support.

Virgin Media BusinessFrom \(\pounds18.99\) to \(\pounds23.00\) per month125 Mbps to 300 Mbps24-monthExcellent value-for-speed, but strictly depends on whether your church building is in a Virgin Media cable area.

TalkTalk BusinessFrom \(\pounds25\) to \(\pounds30\) per month76 Mbps (Superfast)24-monthReliable, traditional fixed-line business broadband with UK-based customer service.

Non-profit/Charity status: Always declare that you are a charity/place of worship when applying. Some providers offer reduced rates or waive standard setup fees. [1]

Charity Broadband | SwitchAid

Parish Buying I find is a mixed bag of good deals and not so good deals. Their previous electricity deals were not great for us.

Re: Does Plusnet serve businesses?

jab1 — Mon, 01 Jun 2026 12:44:05 GMT

@Townman Thanks - will bear that in mind.