topic Safeguard categories not saving in Everything else

Safeguard categories not saving

TexasPete — Mon, 26 Jan 2026 09:40:10 GMT

Hi new customer here. Is there anything I'm doing wrong with why the categories are not saving. It will allow me to unblock or block ok but when I try to save the changes I get a error in red saying 'Sorry we have a problem and currently can't save your changes, please try again later.'

Re: Safeguard categories not saving

Baldrick1 — Mon, 26 Jan 2026 10:21:23 GMT

Moderator's note:
Thread moved from Broadband to Everything Else

Re: Safeguard categories not saving

MisterW — Mon, 26 Jan 2026 10:27:08 GMT

There's an incident already raised and under investigation https://community.plus.net/t5/Everything-else/Safeguard-not-working/m-p/2034111

Re: Safeguard categories not saving

TexasPete — Mon, 26 Jan 2026 10:38:04 GMT

But that was 3 weeks ago.