https://community.plus.net/t5/Everything-else/Cant-get-norton/m-p/2035536#M40612 I have norton subscription that i bought before joining plusnet. My subscription ends in 56 days. I only have 3 devices covered , but need 5 . So tried to obtain the 24 month free. I tried to sign up but it keeps failing when plusnet link to norton then diverts me away from the plusnet offer. Do i have to cancel my norton subscription to get the plusnet version ? Sat, 24 Jan 2026 13:45:34 GMT Musicegbdf 2026-01-24T13:45:34Z https://community.plus.net/t5/Everything-else/Cant-get-norton/m-p/2035536#M40612 I have norton subscription that i bought before joining plusnet. My subscription ends in 56 days. I only have 3 devices covered , but need 5 . So tried to obtain the 24 month free. I tried to sign up but it keeps failing when plusnet link to norton then diverts me away from the plusnet offer. Do i have to cancel my norton subscription to get the plusnet version ? Sat, 24 Jan 2026 13:45:34 GMT https://community.plus.net/t5/Everything-else/Cant-get-norton/m-p/2035536#M40612 Musicegbdf 2026-01-24T13:45:34Z https://community.plus.net/t5/Everything-else/Cant-get-norton/m-p/2035569#M40614 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/146551">@Musicegbdf</a></SPAN></SPAN>&nbsp;<BR /><BR />Thanks for coming to our community.<BR /><BR />We'd usually recommend you uninstall any existing software before installing Plusnet Protect so that it goes as smoothly as possible.&nbsp;<BR /><BR />If you are unsure of how to do this or have any issues, our customer service team are available on 0330 1239 123 and are happy to talk you through this.<BR /><BR />Lesley</P> Sun, 25 Jan 2026 13:18:23 GMT https://community.plus.net/t5/Everything-else/Cant-get-norton/m-p/2035569#M40614 Lesley_W 2026-01-25T13:18:23Z