topic Re: This site can’t be reached in Everything else

This site can’t be reached

nking — Mon, 01 Dec 2025 11:09:34 GMT

I have web space from PlusNet and I utilise CGI. My site is working except I am now getting an error when I access this address http://cgi.pcking.plus.com/metar-display.php . "

Hmmm… can't reach this page

ccgi.pcking.plus.com’s server IP address could not be found." .

Bob Pullen has successfully helped me in the past so I hope he can sort this out for me this time 🤞

Re: This site can’t be reached

PhilipHeyes — Mon, 01 Dec 2025 11:11:51 GMT

Check that is the correct web address, because it lacks a DNS entry.

https://www.nslookup.io/domains/cgi.pcking.plus.com/dns-records/

Re: This site can’t be reached

nking — Mon, 01 Dec 2025 11:25:49 GMT

Thanks for your prompt response. It has been working OK for over two years and has now stopped working. I'm 72 years old so my brain cells don't function as well as I would like 😂 Here is the link from my website that until recently did work http://pc-king.me.uk/links.htm then select "Local Airport METAR Weather Conditions" Not sure how I can resolve this myself, I think it needs someone from PlusNet to fix it their end I imagine. Unless you know how it can be resolved?

Re: This site can’t be reached

PhilipHeyes — Mon, 01 Dec 2025 12:15:08 GMT

Things usually break when a change or fault occurs.

In this case the content owners of : http://cgi.pcking.plus.com/metar-display.php
need to re-create the DNS entry.for : cgi.pcking.plus.com

Re: This site can’t be reached

Townman — Mon, 01 Dec 2025 14:02:30 GMT

@nking

Nice site - I will escalate this.

Re: This site can’t be reached

nking — Mon, 01 Dec 2025 14:19:49 GMT

Thank you for your assistance.

Re: This site can’t be reached

bobpullen — Wed, 31 Dec 2025 16:28:08 GMT

@nking wrote:

Bob Pullen has successfully helped me in the past so I hope he can sort this out for me this time 🤞

Apologies, only just seen this.

I've hit something with a spanner and am fairly confident it will spring back to life in time for the New Year.

Have a good one 🎉

Re: This site can’t be reached

nking — Sun, 04 Jan 2026 07:45:31 GMT

Thank you Bob, it's up and running. Do you know why it broke? Or do I just need to buy a spanner😉

Happy New Year

Neil

Re: This site can’t be reached

Baldrick1 — Sun, 04 Jan 2026 11:02:49 GMT

Getting hold of a spanner is the easy bit. Knowing precisely where and how hard to hit it is the really tricky bit!

Re: This site can’t be reached

bobpullen — Sun, 04 Jan 2026 13:18:28 GMT

@nking wrote:

Thank you Bob, it's up and running. Do you know why it broke? Or do I just need to buy a spanner😉

I suspect the trigger was some unrelated account activity. Password change/reset being the likely one. This has a tendency to put the CGI service into a 'halfway house' of sorts that breaks the DNS records until somebody attends to it.

Re: This site can’t be reached

nking — Mon, 05 Jan 2026 07:21:10 GMT

I do recall changing a password so I think I caused the error to occur. Thanks again for resolving this 😉

Re: This site can’t be reached

nking — Mon, 12 Jan 2026 09:32:26 GMT

I have a problem accessing my main site - http://www.pc-king.me.uk/ . It comes back with -

Service Unavailable

The service is temporarily unavailable. Please try again later.

Can someone look at this for me. If Bob is available please let him know.

Many thanks

Re: This site can’t be reached

Townman — Mon, 12 Jan 2026 09:41:00 GMT

Have you been migrated to Greenby?

Re: This site can’t be reached

jab1 — Mon, 12 Jan 2026 09:49:22 GMT

I can't reach it either, just constant 'waiting for "site" '.

Re: This site can’t be reached

nking — Mon, 12 Jan 2026 09:50:56 GMT

I can't answer your question,is this something I should be aware of?

Re: This site can’t be reached

nking — Mon, 12 Jan 2026 09:52:58 GMT

I can't answer your question,is this something I should be aware of?

Re: This site can’t be reached

Townman — Mon, 12 Jan 2026 12:44:53 GMT

The email and webhosting is being migrated to a third party. If things work to plan, users will receive a 60 day notice of the migration of their email account. plus.com entered the programme late last year.

Users having (any of) a website, domain name or ccgi service are supposed to be at the back of the programme. I have all of these and have not yet had notification of migration. However, from the posts around the mail board there are (unconfirmed) hints that users with a website (only ?) might indeed have been migrated. They report issues.

You have a domain name, as do I

Domain names point direct to the PN IP addresses
www.domain names point to homepages.plus.greenbysites.com
Yours point to 212.159.8.91
Mine point to 212.159.9.91

I was going to say mine works, yours does not ... @bobpullen / @dave / @plusnettony is there a network problem ...

... then to post this, I thought I have better double check my facts. Mine is not working on Win11 MS Edge, I get ...

... whilst at the same time on my iPhone, the site loads. There is some small chance that the phone is using a cached page!

Browsing InPrivate triggers the SSL not supported warning and Service Unavailable is returned.

Attempts to access via www.account.plus.com delivers the same failure.

This looks like a pan-service issue.

Re: This site can’t be reached

nking — Mon, 12 Jan 2026 12:35:31 GMT

Thank you for the update and I can confirm my site is now working

Re: This site can’t be reached

Townman — Mon, 12 Jan 2026 12:49:31 GMT

Not here over a Plusnet ISP connection...

... but if I drop my phone off WiFi onto to mobile, then it works fine, as does yours.

@dave is this an internal network issue?

Re: This site can’t be reached

jab1 — Mon, 12 Jan 2026 13:31:57 GMT

I'm on the ZEN network, and can't access it.