topic rDNS Update Request in Everything else

rDNS Update Request

exterrestris — Tue, 21 Oct 2025 21:12:28 GMT

Hi,

I'd like to get the reverse DNS for the static IP associated with my account updated, as it currently references a domain I have no knowledge of (presumably a previous user). I did raise a request for this previously on the forum, but when I responded to the support ticket that was opened with the requested information it was then closed with the message:

We are closing this ticket as we are no longer able to support queries raised
online

I already have a (forward) DNS record for the domain I wish to use pointing to the IP.

Thanks

Re: rDNS Update Request

Debbie_G — Wed, 22 Oct 2025 10:14:34 GMT

Hi @exterrestris

Thanks for coming to the community.

I’d be happy to help you with this. I've sent you a private message to get some more details.

Debbie

Re: rDNS Update Request

exterrestris — Wed, 22 Oct 2025 10:57:48 GMT

Hi Debbie,

I've replied to your PM.

Thanks