topic Re: Changing my Reverse DNS please in Everything else

Changing my Reverse DNS please

skdj — Tue, 30 Sep 2025 22:21:04 GMT

I would like to have my reverse DNS changed from user.plus.com to www2.domain.co.uk please

Re: Changing my Reverse DNS please

skdj — Wed, 01 Oct 2025 12:37:34 GMT

I googled and found losts of posts here asking for a change to their PTR record/ reverse DNS from userName.plus.com to sub.domain style so I thought I would post here looking for action. if there is another way to go about getting plus.net employees attention I'll listen.

Re: Changing my Reverse DNS please

MisterW — Wed, 01 Oct 2025 12:52:35 GMT

@skdj posting on here is the normal way to get rDNS changed. It may take a day or so for staff to pick up this thread. They will then raise a ticket for you to confirm the rDNS setting and will then raise a task to NetOPS. In the mean time you will need to ensure there is a corresponding 'A' record on your domain DNS pointing to your static IP.

Re: Changing my Reverse DNS please

skdj — Fri, 03 Oct 2025 15:14:52 GMT

How long would this typically take?

Re: Changing my Reverse DNS please

MisterW — Fri, 03 Oct 2025 15:38:37 GMT

Depends on staff presence on the forum and they are a bit thin on the ground just at the moment. If its not picked up in the next couple of days, post back , tag me and I'll escalate it.

Re: Changing my Reverse DNS please

skdj — Mon, 06 Oct 2025 08:34:10 GMT

still hasn't been picked up by staff.

Re: Changing my Reverse DNS please

Townman — Mon, 06 Oct 2025 10:00:21 GMT

@James_B

Ditto new team awareness... please.

Re: Changing my Reverse DNS please

Peter_JW — Mon, 06 Oct 2025 10:19:33 GMT

Hey there @skdj.

I've just sent you over a private message so we can get this checked out.

Peter