topic Re: EPP domain transfer authorisation code request in Everything else

EPP domain transfer authorisation code request

thefrog2020 — Sun, 14 Sep 2025 14:21:25 GMT

I would like to transfer my Plusnet domain out please

Re: EPP domain transfer authorisation code request

Gel — Sun, 14 Sep 2025 15:56:46 GMT

You need to contact PN Customer Service for this, not a users forum.

Re: EPP domain transfer authorisation code request

RealAleMadrid — Sun, 14 Sep 2025 19:02:22 GMT

@thefrog2020 I would suggest posting in the "Everything Else" forum board you should get a staff response there, may not be that speedy.🙄

Re: EPP domain transfer authorisation code request

jab1 — Sun, 14 Sep 2025 19:09:19 GMT

And ringing CS probably isn't the best idea - few of them wiil know what you are talking about as domains are a 'legacy' - no longer supported - feature.

Re: EPP domain transfer authorisation code request

Baldrick1 — Sun, 14 Sep 2025 20:06:34 GMT

Moderator's note:
Thread moved from Email to Everything Else

Re: EPP domain transfer authorisation code request

Townman — Mon, 15 Sep 2025 09:55:50 GMT

To be clear, an EPP is only required for .com domain names.

.*.uk names just need the ISPTAG changing to that of your new registrar.

Either can be triggered from here, but you need to be clear about which is required: some users have been in receipt of bad information and have requested a EPP where a ISPTAG name change is required.

Re: EPP domain transfer authorisation code request

thefrog2020 — Mon, 15 Sep 2025 10:14:34 GMT

Ok thanks so how do I change the ISPTAG please?

Re: EPP domain transfer authorisation code request

thefrog2020 — Mon, 15 Sep 2025 10:16:01 GMT

My domain is ‘thefrog.plus.com’ so which do I need to change please and how do I do that?

Re: EPP domain transfer authorisation code request

thefrog2020 — Mon, 15 Sep 2025 10:25:54 GMT

To clarify, If my domain is .com do I need an EPP or ISPTAG changed and how can I get this done? Thanks

Re: EPP domain transfer authorisation code request

Townman — Mon, 15 Sep 2025 10:35:56 GMT

@thefrog2020 wrote:
My domain is ‘thefrog.plus.com’ so which do I need to change please and how do I do that?

That is not YOUR domain, it is not a migratable domain, it is PlusNet's domain and it cannot go anywhere.

What is it you really want to achieve?