https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020024#M39400 <P>my domain is still showing it will expire 2025-09-16</P> <P>thanks</P> Thu, 11 Sep 2025 13:04:05 GMT compaqs1234 2025-09-11T13:04:05Z https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020015#M39398 <P>As a legacy user from Freenetname to Plusnet via Madasafish , my domain that was created 25 years ago is due to expire soon and I'm having trouble using the plusnet webpages to find the correct route to help to login or raise a problem ticket to help.</P> <P>I use this domain for my email registered with Plusnet.</P> <P>I've not been able to login to my account for years as I do not have broadband or mobile and it doesn't recognise my email account or password even though they are valid on Plusnet Webmail.</P> <P>Can Plusnet support please advise as you helped me last year</P> <P>Many thanks</P> Thu, 11 Sep 2025 12:34:18 GMT https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020015#M39398 compaqs1234 2025-09-11T12:34:18Z https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020021#M39399 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 10px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note:</STRONG><BR />Thread moved from &nbsp;My Order to Everything Else&nbsp;</DIV> Thu, 11 Sep 2025 12:45:43 GMT https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020021#M39399 Baldrick1 2025-09-11T12:45:43Z https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020024#M39400 <P>my domain is still showing it will expire 2025-09-16</P> <P>thanks</P> Thu, 11 Sep 2025 13:04:05 GMT https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020024#M39400 compaqs1234 2025-09-11T13:04:05Z https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020038#M39402 <TABLE class="table table-header-light"> <TBODY> <TR> <TH>expiry</TH> <TD>16/09/2026</TD> </TR> </TBODY> </TABLE> <P>&nbsp;</P> <P>It would be one nearer the time, but I've done it manually for you.&nbsp;</P> <P>&nbsp;</P> <P>You need to log into the Madasafish portal with your FNN username and password if you still have them. We can reset the password if you call our support team or try the forget password link.&nbsp;</P> Thu, 11 Sep 2025 14:52:01 GMT https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020038#M39402 plusnettony 2025-09-11T14:52:01Z https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020043#M39403 <P>Many thanks</P> Thu, 11 Sep 2025 15:26:20 GMT https://community.plus.net/t5/Everything-else/My-legacy-domain-is-due-to-expire-and-I-expected-it-to/m-p/2020043#M39403 compaqs1234 2025-09-11T15:26:20Z