topic Re: Buying broadband for parent in Everything else

Buying broadband for parent

Laurag990 — Sat, 06 Sep 2025 19:45:26 GMT

Hi. I was wondering if anyone can advise. I’m looking at getting my elderly mom the fibre broadband as she does not have a phone line. Plus net cover her area and during the searches, they have stayed the require an open reach engineer appointment. I would ideally like to get this running in December so the activation date is just before Christmas (smart tv is a present for her) has anyone had any experience or has done this for a parent at another address? Can you normally get an engineer appointment quite quickly? Would it then be a case of plug in and go straight away?

Re: Buying broadband for parent

bmc — Sat, 06 Sep 2025 19:50:44 GMT

@Laurag990

Is this Full Fibre you'e talking about or FTTC?

Either way if you order now you should get an appointment before the end of the month, I would suggest you be there on the day just to ensure things go well.

Brian

Re: Buying broadband for parent

Mav — Sat, 06 Sep 2025 19:51:47 GMT

Moderator's note(s):

Thread moved from Broadband to Everything Else.

Re: Buying broadband for parent

corringham — Sun, 07 Sep 2025 18:06:30 GMT

Just in case your elderly mom is receiving any benefits (pension credit etc.) there is the option of a social tariff, which offers usable speeds at a much lower price, and can come with Digital Voice (or VoIP with altnets that offer a social tariff).

I arranged a social tariff with BT for a relative, and it works great for them for just £15pm.