topic Re: rDNS Change in Everything else

rDNS Change

sglodion — Fri, 04 Jul 2025 10:34:39 GMT

Please could my rDNS be changed to use the IP address instead of my username?

Thanks.

Re: rDNS Change

Tina11192 — Fri, 04 Jul 2025 11:20:11 GMT

Thank you for taking my call @sglodion and I am sorry that I have called you at an unsuitable time.

At your earliest convenience, please can you DM us the username for the account so that we can process the rDNS request for you.

Re: rDNS Change

sglodion — Fri, 04 Jul 2025 12:36:53 GMT

Sent you a DM. Thanks!

Re: rDNS Change

sglodion — Mon, 07 Jul 2025 16:47:10 GMT

Any updates on this?

Re: rDNS Change

sglodion — Mon, 04 Aug 2025 14:15:29 GMT

rDNS still hasn't been updated.

I tried to reply to the question on my account (248928661) but it's been automatically closed.

Apparently there is a task with the NetOps team (ref: RITM00956814).

It's been a month now, can anyone check if there has been any progress?

Thanks to the PlusNet staff who have tried to get this sorted so far.

Re: rDNS Change

Windings — Mon, 04 Aug 2025 15:12:13 GMT

@sglodion Hi there, looks like the task was classed as 'closed completed'. I can see this isn't the case so I've resubmitted the task today for you and will be monitoring it to make sure its completed properly. If the netops team need anymore info I'll be in contact to discuss this with you.

All the best

Re: rDNS Change

sglodion — Tue, 12 Aug 2025 11:43:28 GMT

Thanks all. Looks like the DNS has been updated as of today.