topic Re: Moving my EXTERNAL openreach cable in Everything else

Moving my EXTERNAL openreach cable

SirSpamalot — Mon, 02 Jun 2025 22:14:00 GMT

Hi, Because of building work, i need to move where my fibre line comes through the wall of the house. Trying to convey this on the support pages is... challenging. I know I will need openreach. I expect it will be chargeable. Both of those are fine, I just need it doing!

Any ideas?

Re: Moving my EXTERNAL openreach cable

Townman — Tue, 03 Jun 2025 05:47:49 GMT

The call centre ought to be able to arrange this for you.

Re: Moving my EXTERNAL openreach cable

SirSpamalot — Tue, 03 Jun 2025 07:00:35 GMT

No joy with them so far

Re: Moving my EXTERNAL openreach cable

mystreet1 — Tue, 03 Jun 2025 07:28:03 GMT

This thread will answer it for you

https://community.plus.net/t5/Everything-else/Moving-existing-FTTP-connection-to-avoid-building-work/td-p/2007025

Re: Moving my EXTERNAL openreach cable

SirSpamalot — Tue, 03 Jun 2025 08:10:17 GMT

!Thanks

Sorted thank you verymuch

Re: Moving my EXTERNAL openreach cable

dvorak — Tue, 03 Jun 2025 08:10:41 GMT

Moderators Note

This topic has been moved from Full Fibre to Everything Else

Re: Moving my EXTERNAL openreach cable

bmc — Tue, 03 Jun 2025 11:25:44 GMT

@SirSpamalot

This is one of those rare occasions where you can contact OpenReach directly.

There is a form on their webpage that promises a call back with 3 days to discuss the work required.

If doing building work it's an ideal time to consider whether to run ethernet cables to help internet coverage in the house.

Brian