topic Re: Transfer to EE - question in Everything else

Transfer to EE - question

CMOTD — Sat, 24 May 2025 14:23:39 GMT

I obviously understand that if I want to keep my landline following the switch to full fibre then I will need to transfer my account to EE or set up a separate VOIP service. Quite why Plusnet can't continue to provide a landline when other ISPs can is beyond me, it is godawful treatment of loyal customers.

My question though is as follows:

Plusnet host my domain name and webspace, will I lose both in a transfer to EE ?

Re: Transfer to EE - question

bmc — Sat, 24 May 2025 14:26:23 GMT

@CMOTD

Yes, you lose all add ons if you leave PN.

PN is the basic value brand of the BT group. They offer (or will be offering) no add ons at all when things shake out.

Brian

Re: Transfer to EE - question

CMOTD — Sat, 24 May 2025 14:29:09 GMT

Bang goes my referral discounts as well I suppose. What a great way to treat a customer of 27 years standing - not!

Re: Transfer to EE - question

bmc — Sat, 24 May 2025 14:31:38 GMT

@CMOTD

I would look at independant VOIP suppliers to see if you can find one that suits your needs. Plentry of advice on here on the subject.

Brian

Re: Transfer to EE - question

RobPN — Sat, 24 May 2025 15:56:06 GMT

@CMOTD wrote:

Bang goes my referral discounts as well I suppose.

@CMOTD

I recall, as you may do, that at one time you could continue to have your referrals paid even after leaving PN.