topic Installing full fibre broadband in Everything else

Installing full fibre broadband

BionicJohn — Fri, 28 Mar 2025 10:42:57 GMT

I have a traditional phone and internet supplied via a wire from a post nearby. This enters the house into a small first floor front bedroom in which is the router, desktop PC, printers, etc. which is essentially our home office. Several devices are ethernet linked, either directly off the existing router or a linked hub.

Will the new full fibre cable follow the same route, or are they likely to want to enter via the ground floor?

The thought of running an ethernet cable around the house is worrying me. It's possible, but time consuming and messy.

Re: Installing full fibre broadband

mystreet1 — Fri, 28 Mar 2025 11:13:17 GMT

They will take the fibre from the pole and follow the same route to your house as the existing phoneline. They will however, have to take the fibre to ground level and fit a grey box outside your house (Customer Splice Point (CSP)). They then can take the fibre back up to your bedroom, but it always depends on the engineer on the day. You can also ask them to remove the phoneline once up and running.

Re: Installing full fibre broadband

bmc — Fri, 28 Mar 2025 11:29:52 GMT

@BionicJohn

As stated the fibre has to come down to ground level to be joined (fused) to the house connection. The engineer may be more than happy to take the cable back up and install the ONT upstairs.

Unfortunately you just don't know until the day of install. You do speak to them to agree the work.

If the ONT has to go downstairs for whatever reason consider running an external grade ethernet cable out and up the wall to back in at the upstairs room.

Brian

Re: Installing full fibre broadband

RobPN — Fri, 28 Mar 2025 12:23:52 GMT

@BionicJohn

Whilst the preferred / generic mounting position for the CSP is might be on an outside wall just above ground level, that is not the only option.

My fibre cable enters the house under the eaves and my CSP is mounted in a utility cupboard, albeit on the ground floor, although I suspect I could quite easily have persuaded the OR installer to mount it on the upstairs wall near to where the ONT is. And the OR tech was quite happy to oblige when I asked for the 30 metre* internal kit to be used so I have approximately 25 metres of the internal fibre coiled up under the floorboards below the ONT in case I wish to move it in the future.

ISTR reading at least one account on here fairly recently of a CSP being installed in a loft, so it might be more accurate to say the CSP must be installed just above floor level, although yet again, mine deviates slightly from that rule being 1.39 m above floor level at its centre.

* 30 metres internal was an option at the time of my install, possibly not available nowadays.

Re: Installing full fibre broadband

dvorak — Fri, 28 Mar 2025 12:45:52 GMT

Moderators Note

This topic has been moved from Full Fibre to Everything Else