topic Re: Madasafish domain transfer in Everything else

Madasafish domain transfer

mrg2 — Mon, 17 Mar 2025 10:59:13 GMT

I need PN to help get a domain linked to my freenetname/madasafish account transferred out.

I understand that I need to post a topic here and someone from PN will raise a ticket for me.

Thanks

Re: Madasafish domain transfer

Marsh — Mon, 17 Mar 2025 12:58:41 GMT

Hey @mrg2,

I have opened a ticket on your account where I would need some more information, before I can proceed here is a direct link to the ticket.

Re: Madasafish domain transfer

mrg2 — Mon, 17 Mar 2025 13:12:15 GMT

Sorry but something's awry with that link. I cannot get it to work. Not sure what the issue is.

See screenshot below.

Thanks

Re: Madasafish domain transfer

Marsh — Mon, 17 Mar 2025 14:15:15 GMT

Oh, ok can you try this link for me?

https://www.plus.net/member-centre/?url=%2Fwizard%2F%3Fp%3Dsearch%26view_by%3D30days

Re: Madasafish domain transfer

mrg2 — Mon, 17 Mar 2025 14:57:31 GMT

That is struggling with my login. Accounts seem a bit of an issue.

I have an issue in that I had, but no longer have, a broadband account with you. This was subsequent to the fact that you took over freenetname via madasafish. Which is the issue I' writing to you about today.

I've had to create another new account on this discussion today as it wouldn't let me use my usual login for some reason. So now when I try to access your link it just does not like it. I takes me to Broadband and no messages. I'll try another route.

Re: Madasafish domain transfer

mrg2 — Mon, 17 Mar 2025 15:06:28 GMT

The issue seems to be that I don't have a username here that I can use to login since the broadband contract ended -or at least one I can figure out. I have an email address and can log in to my webmail via madasafish but no Plusnet user name that works with the community page, so when you create a link it looks bemused and dies was it doesn't seem connected to my madasafish portal, and I can see no link to the community from the portal as it is so limited..

And this is part of the reason I want to move my domain. Is there an email address I contact you on?

Re: Madasafish domain transfer

Gandalf — Mon, 17 Mar 2025 15:13:36 GMT

Try logging into the Madasafish website via https://secure.madasafish.com/contact/tickets.shtml

Should take you directly to the tickets page where you can view 246706481.

Re: Madasafish domain transfer

mrg2 — Mon, 17 Mar 2025 16:29:25 GMT

Thanks that worked!!