topic Full Fibre Upgrade in Everything else

Full Fibre Upgrade

HannahMc — Thu, 06 Mar 2025 17:56:51 GMT

Im looking at upgrading to full fibre once my current contract runs out in April. I would just like to know if whilst the installation of the full fibre would mean i'm without any internet access at this time.

Re: Full Fibre Upgrade

dvorak — Thu, 06 Mar 2025 17:58:26 GMT

Moderators Note

This topic has been moved from Full Fibre to Everything Else

Re: Full Fibre Upgrade

jab1 — Thu, 06 Mar 2025 18:02:16 GMT

@HannahMc The only downtime you will experience is the 1.1/2 - 2 hours it takes the engineer to perform the installation, unless they, unusually, encounter any problems.

Re: Full Fibre Upgrade

HannahMc — Thu, 06 Mar 2025 18:03:15 GMT

Thats ideal, thank you for your help

Re: Full Fibre Upgrade

bmc — Thu, 06 Mar 2025 18:38:38 GMT

@HannahMc

You don't have to wait until your contract runs out.

So long as you're happy to agree a new contract you can upgrade at any time.

I assume you know you'll lose your phone service.

Brian

Re: Full Fibre Upgrade

outcast — Thu, 06 Mar 2025 19:08:53 GMT

... unless you port your landline phone number to a VoIP phone provider within 30 days of the FTTP upgrade.