topic Re: Website removed due to excessive bandwidth use in Everything else

Website removed due to excessive bandwidth use

Geoff_E — Tue, 04 Feb 2025 08:46:55 GMT

Once again my website has been removed because of excessive bandwidth use. This seems to happen about once a year and I'm at a loss to understand what's going on.

Posting here in hopes someone from support can get it back online.

Thanks,

Geoff

Re: Website removed due to excessive bandwidth use

Tina11192 — Tue, 04 Feb 2025 08:59:09 GMT

Hi @Geoff_E thank you for taking the time to contact us. I have raised this with our NetOps team, please follow this link for a more detailed response: https://www.plus.net/wizard/?p=view_question&id=245948845

Please let me know if there's anything else we may look into for you

Re: Website removed due to excessive bandwidth use

Townman — Tue, 04 Feb 2025 10:08:07 GMT

Do you have web stats enabled in the site? Inspection of that might give some clue as to what / who has burnt your bandwidth.

If it is an indexing bot, consider configuring a robot.txt file to exclude images etc.

Re: Website removed due to excessive bandwidth use

Geoff_E — Tue, 04 Feb 2025 10:22:27 GMT

Website back online. Many thanks.

I do not have webstats enabled so far as I'm aware.

My suspicion was a bot - this seems to happen at pretty precisely six or twelve month intervals. I'll look into sorting out a robots.txt file. I have a lot of pdfs on the site so if a bot is downloading them all to index them I guess that would do it.

Thanks again,

Geoff

Re: Website removed due to excessive bandwidth use

Townman — Tue, 04 Feb 2025 10:49:00 GMT

@Geoff_E wrote:

I do not have webstats enabled so far as I'm aware.

This is an option under manage my webspace.

Re: Website removed due to excessive bandwidth use

quelquod — Sat, 08 Feb 2025 22:16:34 GMT

I used to get this for the same reason - a large pdf was repeatedly being downloaded from time to time. A bot file seems to have sorted it.

Re: Website removed due to excessive bandwidth use

Geoff_E — Tue, 11 Feb 2025 08:42:38 GMT

I've put in a robots.txt file that disallows all the pdfs. Hopefully that will solve the problem.

Thanks for your help!

Geoff