topic Re: Safeguard not working on iphone in Everything else

Safeguard not working on iphone

Apollo95 — Mon, 21 Oct 2024 15:31:01 GMT

Hi,

Safeguard turned on and works fime on my MacBook over wifi but not on my iPhone which is connected via wifi.Any suggestions?

Re: Safeguard not working on iphone

MisterW — Mon, 21 Oct 2024 16:30:16 GMT

Is your iphone set tu se SecureDNS ?

The Safeguard system operates by assigning a different set of DNS servers to your router. If the iphone is set for secureDNS then it will be overriding the Plusnet supplied ones and so Safeguard will not work.

Re: Safeguard not working on iphone

Apollo95 — Mon, 21 Oct 2024 17:19:01 GMT

Thanks for reply. Set on Automatic. No option to change any security. Tried on manual, still doesnt work. Deleted exisitng DNS servers.

Re: Safeguard not working on iphone

dvorak — Mon, 21 Oct 2024 17:35:51 GMT

Have you got Private Relay switched on?

Re: Safeguard not working on iphone

Apollo95 — Mon, 21 Oct 2024 18:28:26 GMT

No, its off