topic Re: Domain Name Renewal - Freenetname / Madasafish in Everything else

Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Tue, 15 Oct 2024 13:39:17 GMT

Hi,

My domain is due for renewal (29/10/2024) - previously a superuser has helped but I've been advised to place a topic here this year.

Cheers

Jon

Re: Domain Name Renewal - Freenetname / Madasafish

willcutforth — Wed, 16 Oct 2024 15:59:25 GMT

@Sylphlord just created a ticket. Did you get the email?

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Wed, 16 Oct 2024 16:44:49 GMT

@willcutforth - Yes, just replied.

Re: Domain Name Renewal - Freenetname / Madasafish

willcutforth — Wed, 16 Oct 2024 17:58:42 GMT

I couldn't see the reply on the ticket so thought I would link it here: https://www.plus.net/wizard/?p=view_question&id=244280659

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Wed, 16 Oct 2024 18:31:07 GMT

I sent it from MS Outlook, I have just replied from the plusnet webmail.

Re: Domain Name Renewal - Freenetname / Madasafish

willcutforth — Thu, 17 Oct 2024 08:00:32 GMT

@Sylphlord Ah ok! The email replies won't work you need to click on the question link on the email or to the link above.

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Thu, 17 Oct 2024 09:43:05 GMT

I can't use that link as it asks me to log into a Broadband account - which I don't have. I only have access to the Email through this link https://webmail.plus.net

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Thu, 17 Oct 2024 10:00:31 GMT

@willcutforth I have replied to the email from my PlusNet webmail as per my previous link.

Re: Domain Name Renewal - Freenetname / Madasafish

MisterW — Thu, 17 Oct 2024 10:49:38 GMT

I can't use that link as it asks me to log into a Broadband account - which I don't have.

@Sylphlord you must have a PLusnet account, even if its an email only account.

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Thu, 17 Oct 2024 12:57:50 GMT

@willcutforth Hi, yes I can log into my email via this portal - https://webmail.plus.net/ and I have replied to the email I received - back to support@madasafish.com.

This is the same process I did last year against this ticket "237834263 "

Perhaps if a new email is sent reply it may work?

Jon

Re: Domain Name Renewal - Freenetname / Madasafish

MatthewWheeler — Sat, 19 Oct 2024 09:39:01 GMT

Hi @Sylphlord

We automatically renew domains closer to their expiry date so yours should be renewed at some point next week

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Sun, 20 Oct 2024 07:58:04 GMT

@MatthewWheeler Thank you, just in the past I have had to ask a couple of times after the certificate had expired, so thought I would pre-empt it this year. Will wait until nearer the expiry date and check again.

Cheers Jon

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Fri, 25 Oct 2024 15:41:58 GMT

@MatthewWheeler / @willcutforth

Hi, I notice that the domain is still reporting as Expiring on the 29/10 on the Nominet site. Will this be renewed before it expires next Tuesday?

Cheers - Jon

Re: Domain Name Renewal - Freenetname / Madasafish

MikeSt — Mon, 28 Oct 2024 15:39:28 GMT

Hi @Sylphlord . Sorry for the delay in replying. Domains do normally auto-renew close to expiry. Could you please confirm if this has taken place since you posted your last message?

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Mon, 28 Oct 2024 16:06:29 GMT

Hi @MikeSt, Unfortunately it is still being reported as due to expire tomorrow according to the Nominet site.

Re: Domain Name Renewal - Freenetname / Madasafish

Sylphlord — Thu, 31 Oct 2024 07:42:57 GMT

Thank you all for helping to get my domain renewed.

Re: Domain Name Renewal - Freenetname / Madasafish

DazzaG — Thu, 31 Oct 2024 08:41:35 GMT

@MatthewWheeler / @willcutforth

Good morning Matthew / Will

I have exactly the same issue as @Sylphlord

My domain gosden.co.uk has not automatically renewed and expired yesterday!

Please can you help me sort it.

Many thanks.