topic Re: Static IP not enabling in Everything else

Static IP not enabling

monkeysppp — Tue, 08 Oct 2024 22:22:35 GMT

I've just joined Plusnet and ordered a static IP when I first signed up. My Addons lists it as there, and I have the "Activate your static IP" button, but when I click it, the page just refreshes. I understand it has to be activated manually by PN. Could someone do this for me?

Re: Static IP not enabling

MatthewWheeler — Wed, 09 Oct 2024 07:09:08 GMT

Hi @monkeysppp

I've done some work on your account and this should be fixed now.

If you reboot your router you'll pick the new static IP up

Re: Static IP not enabling

monkeysppp — Wed, 09 Oct 2024 18:18:48 GMT

Thanks. Router rebooted and it's picked up the address