topic Re: Old freenetname website down in Everything else

Old freenetname website down

suespoilheap — Tue, 17 Sep 2024 17:36:56 GMT

Hi,

I still have a freenetname website and it's currently down, but I don't know why. I have talked to a techie person but he didn't know much about it and suggested I should ask on here. I haven't had any emails from plus.net about it, or anything from Nominet to indicate that the domain name hasn't been renewed.

Firstly, I'd like to get the website up and running again, but then I am thinking it might be best to transfer it and my related email address to another host.

Can anyone help with both these issues?

Thanks,

Sue

Re: Old freenetname website down

Townman — Wed, 18 Sep 2024 11:20:38 GMT

Looks like and internet routing issue, which is a level of issue which first line support might not recognise.

Superuser escalation

This topic has been escalated by one of the Superusers; please allow time for Plusnet to respond before commenting further.

Escalation does not imply progressing this matter will be given priority, nor that a different outcome will result.

Reason for escalation: Request response

Re: Old freenetname website down

dave — Wed, 18 Sep 2024 11:42:35 GMT

Hi Sue,

I'll send you a PM in case you don't want the URLs posted publicly.

Re: Old freenetname website down

Townman — Wed, 18 Sep 2024 15:07:56 GMT

Seems I had a typo in my routing tests and found a red-herring or two. Dave is very forgiving!

That said, McAfee is flagging all freenetname sites as dangerous ... hopefully Dave has addressed your issues now.

Re: Old freenetname website down

suespoilheap — Wed, 18 Sep 2024 16:04:59 GMT

Yes I think it's sorted now, thanks.