topic Re: Dissappearing topics? in Everything else

Disappearing topics?

jab1 — Wed, 27 Nov 2024 15:50:08 GMT

I know strange things are happening on the forum at present, but the topic count on 'Help with my Plusnet Services' is dropping every time I go back to the forum main page. Someone having a Spring Clean' in late Summer?

Moderator's note:Typo in title corrected

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 10:44:47 GMT

Other boards also seem to be shrinking - someone decided to remove 'unflattering' topics?

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 10:56:30 GMT

Bye-bye Plusnet Community - meet the new 'BT' version.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 11:47:33 GMT

Just before I go out - at 1137 the count was 662738, as of now (1246)it is 649327. I presume when I return in a couple of hours it will be down to 9327 - if we are lucky.

Re: Dissappearing topics?

corringham — Fri, 30 Aug 2024 14:59:02 GMT

It appears to be the Broadband forum that is dropping by 200-300 messages per minute. But it doesn't appear to be the oldest that are going first, so I don't know what the criteria for culling the messages are.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:01:30 GMT

Let's see if this works then:

12.5715.56

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:05:26 GMT

@corringham wrote:

It appears to be the Broadband forum that is dropping by 200-300 messages per minute. But it doesn't appear to be the oldest that are going first, so I don't know what the criteria for culling the messages are.

Neither do I, @corringham , and no-one from the staff or mod side seem interested in commenting - I have my suspicions, but if I voiced them any response would merely be a 'we don't know' mistruth.

Re: Dissappearing topics?

198kHz — Fri, 30 Aug 2024 15:29:14 GMT

Quite the mystery. 🤔

BT? Aliens? Climate change? Elon Musk?

Re: Dissappearing topics?

Dan_the_Van — Fri, 30 Aug 2024 15:35:19 GMT

I would imagine every time the page is refreshed a data base query occurs

Mine at 16:33 30/08

Not sure why there has to be some sort of conspiracy theory about anomalies, stuff happens.

Edit: the number of posts seems to be variable, I doubt they are disappearing, may be depends which host you are connected to (there are four)

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:40:26 GMT

This is not a 'conspiracy theory', @Dan_the_Van - it is based on observation, but as no-one has come up with an answer, I am going to guess that at least the 'Help with my Plusnet services' set of boards will be displaying about 20 posts by this time tomorrow.

EDIT: the board list I am using as a measure rose in 'number of posts' until around 11AM today, since when it has plummeted.

Re: Dissappearing topics?

corringham — Fri, 30 Aug 2024 15:46:56 GMT

Unfortunately, this is probably the most interesting thing that has happened here for some time!

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:48:38 GMT

Possibly, @corringham , butit still has no explanation, even a 'dodgy' one.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:50:14 GMT

@198kHz wrote:

Quite the mystery. 🤔

BT? Aliens? Climate change? Elon Musk?

Got it in one, @198kHz

Re: Dissappearing topics?

Dan_the_Van — Fri, 30 Aug 2024 15:52:09 GMT

I very much doubt Plusnet support would see this issue as high priority, helping customer on the forum is way down their list of things to do

Yes I agree it's been pretty dull for some months, I put it down to the summer holiday.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 15:54:05 GMT

Plusnet support? who's that, these days, unless you use Twitface, where they can hide responses.

Re: Dissappearing topics?

Dan_the_Van — Fri, 30 Aug 2024 16:01:09 GMT

I would image for a GDPR prospective they would use 'X' formally know as Twitter as it's a one to one conversation.

Personally I wouldn't raise a fault on this forum I'd phone in or use 'X' formally know as Twitter as I want my business kept private.

But, for technical help this is the correct place to go.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 16:05:26 GMT

For account related (financial) issues, I would agree X/FB is valid, but I can't believe the70,000 odd old posts which have been deleted are all account related, or even of interest any more.

Re: Dissappearing topics?

corringham — Fri, 30 Aug 2024 16:10:12 GMT

As of a few seconds ago, the thread https://community.plus.net/t5/Broadband/What-are-faulty-tie-pairs-at-the-exchange/td-p/537378 was being deleted from the start of the thread. It is (was?) on the last page of the forum list.

Edit: Hmm, that seems to have stopped now. Strange.

Re: Dissappearing topics?

jab1 — Fri, 30 Aug 2024 16:12:41 GMT

Interesting, @corringham . I can understand, upp to a point, deleting old topics, but why not deal with boads which are no longer relevant like 'News & Announcement' or 'Trials', neither of which have been used to any extent for at least a couple of years?

Re: Dissappearing topics?

corringham — Fri, 30 Aug 2024 16:51:43 GMT

There are now about 70,000 fewer messages than there were when you first reported this. At this rate the entire Broadband forum will be empty in less than 20 hours.