topic Re: freenetname / madasafish trying to administer hosting/domain name in Everything else

freenetname / madasafish trying to administer hosting/domain name

davidbrandon — Fri, 06 Sep 2024 07:42:03 GMT

I am an old freenetname / madasafish customer, my freenetname still works for my plusnet email, but it no longer works to do anything such as administering my free hosting or adminstering my domain name.

Can anyone advise how i am supposed to do this with an account that no longer seems to let me log in?

thanks

Re: freenetname / madasafish trying to administer hosting/domain name

willcutforth — Fri, 06 Sep 2024 09:20:15 GMT

@davidbrandon are you logging into the plusnet website or the madasafish website? The madasafish website still works for logging into the account.

Re: freenetname / madasafish trying to administer hosting/domain name

davidbrandon — Fri, 06 Sep 2024 09:29:48 GMT

I can login to madasafish, but there are no details or anywhere where i can get hosting details to administer the domain name renew it, create a domain forward or transfer it out so i have access elsewhere (as i rarely use madasaish these days).

plusnet i cannot login with any credentials except webmail access.

Re: freenetname / madasafish trying to administer hosting/domain name

adamwalker — Fri, 06 Sep 2024 13:36:42 GMT

Hi @davidbrandon what is it that you''re trying to update?

Adam

Re: freenetname / madasafish trying to administer hosting/domain name

davidbrandon — Fri, 06 Sep 2024 13:39:10 GMT

I would like to try and get the original free hosting working (as the site is now dead) or if that is not possible to administer the domain name correctly, either by transferring out, or by setting up forwarrding for domain and email etc.

Re: freenetname / madasafish trying to administer hosting/domain name

MatthewWheeler — Sat, 07 Sep 2024 07:54:36 GMT

Thanks for confirming @davidbrandon

Can you drop me a PM with the details so I can see what we can do?

Re: freenetname / madasafish trying to administer hosting/domain name

davidbrandon — Sun, 29 Sep 2024 21:33:25 GMT

Hi Matthew,

is there an update to this?

Re: freenetname / madasafish trying to administer hosting/domain name

MatthewWheeler — Mon, 30 Sep 2024 09:45:34 GMT

Apologies @davidbrandon

For some reason your PM's hadn't come through to the right area

I'll respond soon

Re: freenetname / madasafish trying to administer hosting/domain name

davidbrandon — Fri, 11 Oct 2024 09:55:45 GMT

Hello, I am still awaiting this to be actioned?