topic Re: Domain Transfer in Everything else

Domain Transfer

mjcuk — Thu, 08 Aug 2024 12:01:29 GMT

Hi,

I am looking to transfer my domain away from Plusnet to another registrar. To do this, I believe I need to post here to ask someone from the Plusnet team to raise a ticket on my behalf.

Could I please get a ticket raised for this?

Thanks!

Re: Domain Transfer

willcutforth — Thu, 08 Aug 2024 14:46:50 GMT

@mjcuk Popped you a text message over to get this sorted

Re: Domain Transfer

mjcuk — Mon, 12 Aug 2024 12:18:23 GMT

Thanks Will.
Do you mean that you sent an SMS on my mobile? I didn't receive anything but it looks like I had an old number on my account, I have updated it now if you want to try again.

Re: Domain Transfer

adamwalker — Tue, 13 Aug 2024 14:27:44 GMT

Hi there, no we'd usually send you a PM on here, please have a look at your inbox and you'll likely have a message from Will.

Adam - Plusnet Sheffield

Re: Domain Transfer

mjcuk — Wed, 14 Aug 2024 07:39:43 GMT

Thanks. I checked my private message but there doesn't seem to be any messages in there.

Re: Domain Transfer

James30 — Thu, 15 Aug 2024 14:50:18 GMT

Please can you reply to this ticket instead @ https://www.plus.net/wizard/?p=view_question&id=243154207

Re: Domain Transfer

mjcuk — Thu, 29 Aug 2024 08:24:12 GMT

Hi @James30

Could you please check the status of this transfer? I received a reply in the ticket saying that it would be actioned but more than 5 working days have past and the transfer doesn't appear to have happened.

Thanks

Re: Domain Transfer

MatthewWheeler — Thu, 29 Aug 2024 11:22:50 GMT

Hi @mjcuk

I've checked and the request is still with the right team.

Unfortunately there's a bit of a backlog but it should be picked up soon