topic Re: 2nd line questions in Everything else

2nd line questions

nufc1982 — Wed, 03 Jul 2024 14:35:50 GMT

Hi guys. Currently have fibre to the property but need a second separate fibre line. Firstly you need to order on a new account right ? would engineer install a fresh socket on wall for the second line and do you get charged extra for it ?

Re: 2nd line questions

MisterW — Wed, 03 Jul 2024 15:02:34 GMT

@nufc1982

Firstly you need to order on a new account right ?

Correct.

would engineer install a fresh socket on wall for the second line and do you get charged extra for it ?

It should be possible for Openreach to replace the (presumably?) single port ONT that you currently have, with a 4 port one. Thus a second connection can be installed without an additional Fibre line. If you look at the narrative in the BT wholesale checker , you should see something like

ONT exists with active service. A spare port may be available or a single port ONT may be swappable to a multiport ONT. A new ONT may be ordered.

However , I'm not sure how good the ordering system (both Plusnets and ORs) is at handling this situation.

Either way, if an additional Fibre or a new ONT is installed, then there should be no difference in costs to ordering a Fibre connection where none already exists i.e no installation cost.

Re: 2nd line questions

Anunnaki — Wed, 03 Jul 2024 15:09:42 GMT

@nufc1982 wrote:

... you need to order on a new account right ?

When you place that order, make sure that you name your existing account as the referral during the new account sign-up,

that way you'll get a monthly £1.25 referral reward paid towards your existing account fees.

Re: 2nd line questions

Anunnaki — Wed, 03 Jul 2024 15:15:48 GMT

@nufc1982 wrote:

Currently have fibre to the property but need a second separate fibre line.

Do you really need the expense of a separate FTTP connection ?

What is it that you're trying to achieve that couldn't be done with a different router capable of creating two or more independent LANs and separated WiFi coverage ?

Re: 2nd line questions

nufc1982 — Wed, 03 Jul 2024 17:13:46 GMT

Thanks mate

Re: 2nd line questions

nufc1982 — Wed, 03 Jul 2024 17:14:01 GMT

Thanks