topic Re: rDNS in Everything else

rDNS

mike40 — Sun, 14 Apr 2024 15:20:57 GMT

Hi, I've recently moved to Plusnet. I have set-up a static IP and I've also set an A record with my domain provider I now just need the rDNS PTR record to be set to my domain could somebody raise a ticket for that please.

Mike.

Re: rDNS

csmith94 — Mon, 15 Apr 2024 08:16:02 GMT

Hi @mike40, thanks for getting in touch. I've got a ticket raised for you now to comment and confirm what the rDNS needs to be.

Once that's received, I'll get a task raised for you.

Re: rDNS

mike40 — Fri, 17 May 2024 23:25:20 GMT

Hello, I've noticed that the reverse DNS still hasn't been changed, IP still resolves as user.plus.com.

Thanks,

Mike.

Re: rDNS

csmith94 — Sat, 18 May 2024 12:39:46 GMT

Hi Mike, really sorry this hasn't been updated for you. I'm chasing this up for you and as soon as I know something, I'll let you know what's going off. I'll update you later on today to let you know what's going off

Re: rDNS

csmith94 — Sun, 19 May 2024 18:59:08 GMT

We've had to send another request off to get your rDNS updated to the Network Team, once they've confirmed that this has been changed, we'll let you know.