topic Re: rDNS change in Everything else

rDNS change

amp85 — Tue, 30 Apr 2024 09:22:31 GMT

I have just changed my account to have a static IP, I see that the rDNS record will show my username which seems unwise and there isn't an obvious way to get it changed.

Reading this forum it seems that I can get it changed to <ip address>.plus.com by posting on here, any help would be appreciated

thanks!

Re: rDNS change

MatthewWheeler — Tue, 30 Apr 2024 14:12:17 GMT

Hi @amp85

I've raised a ticket on your account regarding this.

If you can respond to it and post back here once you've done so we can get that updated

Re: rDNS change

amp85 — Tue, 30 Apr 2024 14:53:03 GMT

@MatthewWheeler Thanks for getting back to me so quickly, I have responded to the ticket as requested

thanks again!

Re: rDNS change

MatthewWheeler — Tue, 30 Apr 2024 15:06:01 GMT

Thanks for that.

I've raised this to the right team and this should be sorted for you in the next 5 working days