topic Reverse DNS request in Everything else

Reverse DNS request

SGibbins — Mon, 25 Mar 2024 16:25:07 GMT

Could I request that you create a PTR record for my static ip to point at my domain mail.systemspecialist.co.uk please.

I did call customer services 2 months ago, they created a ticket but this has still not been actioned. It's a shame we no longer have access to the ticket system.

Re: Reverse DNS request

willcutforth — Tue, 26 Mar 2024 17:01:02 GMT

Afternoon @SGibbins I have raised a ticket on the account for you to reply to. You can find it here: https://www.plus.net/wizard/?p=view_question&id=240846598

Re: Reverse DNS request

SGibbins — Tue, 26 Mar 2024 17:02:19 GMT

Thanks Will

I have replied as requested, thank you for picking tis up for me.

Re: Reverse DNS request

ClaudiaG23 — Thu, 28 Mar 2024 16:39:21 GMT

@SGibbins That's now been raised for you. The timescale for this can be up to 72 hours.