topic Re: Transfer Domain from Plusnet in Everything else

Transfer Domain from Plusnet

mialex — Sat, 02 Mar 2024 09:38:33 GMT

Hi I want to transfer my domain that I originally got with Freenetname, away from Plusnet to another host.

Can you please get a ticket started for me.

Thanks

Re: Transfer Domain from Plusnet

willcutforth — Sat, 02 Mar 2024 14:13:50 GMT

@mialex I have created a ticket on: https://www.plus.net/wizard/?p=view_question&id=240459511

Re: Transfer Domain from Plusnet

SammyM — Sun, 03 Mar 2024 19:50:18 GMT

Hiya @mialex

How are you?

We haven't had an update on the ticket, please can you update it and come back to us here.

Re: Transfer Domain from Plusnet

mialex — Mon, 04 Mar 2024 07:43:29 GMT

Hi, I would like to transfer my Freenetname domain; m-******der.co.uk, away from Plusnet to BIRCHHOSTING, and I need a code from you.

Thanks

Mike

Re: Transfer Domain from Plusnet

MisterW — Mon, 04 Mar 2024 08:57:13 GMT

and I need a code from you.

@mialex no you don't! UK domains dont need an EPP code for transfer, in fact they cant be issued for UK domains.

All that's needed for a UK domain transfer is that the IPSTAG is changed to the new registrar

Did you update the ticket that was raised ?

Re: Transfer Domain from Plusnet

MatthewWheeler — Mon, 04 Mar 2024 12:44:10 GMT

Hi @mialex

As @MisterW advised above we'll need a IPSTAG from your new host to get the transfer done

Re: Transfer Domain from Plusnet

mialex — Mon, 04 Mar 2024 12:52:49 GMT

As in an earlier note, BIRCHHOSTING is the IPS TAG for Birch hosting.

regards

Mike

Re: Transfer Domain from Plusnet

MatthewWheeler — Mon, 04 Mar 2024 13:51:51 GMT

Thanks @mialex

That's been raised to the right team and should be sorted in the next few days

Re: Transfer Domain from Plusnet

mialex — Sat, 09 Mar 2024 12:01:53 GMT

Next few days came and went.

CSC Analyst put ticket on hold till Friday morning.

Friday afternoon closed ticket as wrong department.

Waiting to raise a new ticket.

I must seriously think if I will say bye to Plusnet with this sort of poor service.

Re: Transfer Domain from Plusnet

MatthewWheeler — Sat, 09 Mar 2024 13:02:41 GMT

Sorry to hear that @mialex

Unfortunately, it looks like the request got stuck.

I've re-raised it now and it should be picked up soon

Re: Transfer Domain from Plusnet

mialex — Wed, 13 Mar 2024 09:44:11 GMT

Now Wednesday and nothing from Plusnet.

Still waiting to get Freenetname domain transferred away from Plusnet

Coming up to three weeks to look into what the support team must have done a few hundred times in the past, so should know how to do this.

Re: Transfer Domain from Plusnet

James30 — Thu, 14 Mar 2024 15:02:55 GMT

@mialex Hi, I have checked whois and it's showing the IPS TAG has been updated to BIRCHHOSTING. I'm sorry for the delay in sorting that out for you.