topic Re: Static IP not enabling correctly in Everything else

Static IP not enabling correctly

Matchooo — Fri, 01 Mar 2024 13:28:07 GMT

Hi,

I have tried to enable Static IP in my PlusNet hub router and I appear to be stuck with the same problem as a others on the forum where it says enables but also states I'm am still using dynamic IP.

If possible, could someone please enable the static IP function on my account.

Thanks,

Mat.

Re: Static IP not enabling correctly

Townman — Fri, 01 Mar 2024 14:32:11 GMT

To be clear, are you talking about a static WAN IP address?

If yes, see here - Understanding your IP address | Help | Plusnet

It costs £5 and you are best calling support to facilitate it.

Re: Static IP not enabling correctly

Matchooo — Fri, 01 Mar 2024 14:51:09 GMT

Hi,

That is correct.

I have added the £5 pound setup "addon" and it appears to have accepted it, I have restarted the hub and the addons page still says dynamic IP.

Regards,

Mat.

Re: Static IP not enabling correctly

willcutforth — Sat, 02 Mar 2024 11:46:52 GMT

@Matchooo if you give the router a kick (reboot not physically kicking) it should be fixed now for you

Re: Static IP not enabling correctly

Matchooo — Mon, 04 Mar 2024 07:57:54 GMT

Thank you!

Much appreciated.

Regards