topic web space help please? in Everything else

web space help please?

Gunnill — Sun, 25 Feb 2024 13:30:24 GMT

My web site is hosted by PlusNet. I want to move these details to my new host. How do I do this? I Cannot find any help online.

My new host is asking me change my 2x name servers to the new service. I have these details but didn’t think I should post them here.

I have been with PlusNet for a longtime. I just need to host my website elsewhere to make it easier to update etc.. I have a basic knowledge but, to be frank I have not got a clue what to do with this. Grateful for assistance please?

Thx

Re: web space help please?

Gunnill — Sun, 25 Feb 2024 13:40:44 GMT

Extra details to above problem:

<< to update your name servers you need to login to your current domain holder and look for the DNS or Name Servers field and replace them with the two name servers listed below. if you have trouble, you can contact your current domain holder and ask them to do this for you or send us your account login details with them and we can do it for you. >>

I can’t locate on PlusNet where the name servers are, to change them.

Out of my comfort zone grateful for assistance, please?

Re: web space help please?

Baldrick1 — Sun, 25 Feb 2024 14:38:06 GMT

Moderator's note:
Thread moved from Beroadband to Everything Else

Re: web space help please?

MisterW — Sun, 25 Feb 2024 14:51:45 GMT

@Gunnill @ can’t locate on PlusNet where the name servers are, to change them

there isn't any facility to change the nameservers. A domain registered with Plusnet can only use the Plusnet nameservers

You should be able to set A records to point to your new web hosting space

Longer term, you probably need to look at moving the domain registration, but if you use Plusnet email, that will be more complicated

Re: web space help please?

Gunnill — Sun, 25 Feb 2024 16:11:12 GMT

Many thx. Yes I feel a departure.

Grateful

Mike