topic Can't enable static IP in Everything else

Can't enable static IP

peter_lavelle — Thu, 08 Feb 2024 15:53:56 GMT

Hi,
Sorry if I should have posted this to an existing thread instead.

My Broadband service was activated yesterday but when I try to activate the static IP address in my account via the portal, it doesn't seem to work.

Likely something I'm doing wrong. Have rebooted my router since everything was setup, but had no joy.

Re: Can't enable static IP

MisterW — Thu, 08 Feb 2024 16:19:33 GMT

Likely something I'm doing wrong.

Actually it probably isn't!. The automated static IP activation doesnt seem to work on some accounts.

Im sure a staff member will be along shortly to process it manually.

Re: Can't enable static IP

MatthewWheeler — Sat, 10 Feb 2024 12:30:56 GMT

Hi @peter_lavelle

That should be sorted for you now.

If you reboot your router you should pick it up