topic Change rDNS settings in Everything else

Change rDNS settings

jack_ — Sun, 21 Jan 2024 22:10:34 GMT

I noticed my hostname includes my username and seems to be because I'm using a static IP. as I found the below info on the static IP page but the help assistant link doesn't go anywhere. How can I request my hostname is anonymised?

As standard, the rDNS for your IP address(es) is username.plus.com (where 'username' is your Account Username). If you need to change your rDNS settings, please request this through the Help Assistant.

Re: Change rDNS settings

MisterW — Mon, 22 Jan 2024 07:39:12 GMT

How can I request my hostname is anonymised?

@jack_ here!, and you've just done it. The help assistant link no longer works (as youve discovered) , a staff member will spot this post and arrange a request to NetOPS to change the rDNS.

Re: Change rDNS settings

MatthewWheeler — Tue, 23 Jan 2024 11:06:46 GMT

Hi @jack_

I've raised the request to have the rDNS updated for you.

All being well it should be done in the next 72 hours