topic Re: Reverse DNS record update in Everything else

Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 14:02:34 GMT

Could I ask for updating the reverse DNS record of my static IP address 31.125.244.87 to point to my domain sitek.uk. The MX record is already in place.

Thanks.

Re: Reverse DNS record update

MisterW — Sat, 23 Dec 2023 14:13:17 GMT

@kentr7 Im sure one of the staff will be along shortly (well maybe not so shortly due to Xmas) to request this for you.

In the meantime you should add the forward A record pointing to your static IP, to your DNS as Netops(who process the request) will check for that as confirmation.

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 14:19:25 GMT

Thanks, @MisterW . All the necessary DNS records are in place.

Re: Reverse DNS record update

willcutforth — Sat, 23 Dec 2023 15:42:28 GMT

Hey there, I have raised a ticket on
https://www.plus.net/wizard/?p=view_question&id=239155965

Please let me know when you have replied and I will get it actioned for you

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 16:55:09 GMT

Thank you very much! A response has been sent and I will wait for good news from you. I hope the email will not be stopped by an overzealous spam filter...

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 16:56:57 GMT

Unfortunately, the email has has been bounced.

Re: Reverse DNS record update

MisterW — Sat, 23 Dec 2023 17:09:30 GMT

Not sure what you mean by the email, you just need to login to your account and add a reply to the ticket

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 17:17:16 GMT

I cannot sea any way of replying to the ticket... 'I need to add more details' is the only thing I can see... so hope that is it.

Re: Reverse DNS record update

MisterW — Sat, 23 Dec 2023 17:19:19 GMT

Yes, that's it!

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 17:22:33 GMT

Thanks for the advice. It is not exactly clear.

Re: Reverse DNS record update

willcutforth — Sat, 23 Dec 2023 18:53:07 GMT

I have raised it over for you now and I would expect it to be done within the next week. Netops won't be working until at least the 27th now.

Re: Reverse DNS record update

kentr7 — Sat, 23 Dec 2023 22:34:18 GMT

Thank you very much. There is no rush but I wanted to have it done before the New Year, so I will keep checking.