topic FTTP Static IP Address please in Everything else

FTTP Static IP Address please

grnglide — Sat, 23 Dec 2023 16:10:32 GMT

Tried to set up Static IP on the web site but it appears not to have worked as others have found.

Can you set this up please. I dont wish the rDNS to point to the Plusnet account user name - just about anything else would do!

Re: FTTP Static IP Address please

adamwalker — Sun, 24 Dec 2023 11:37:42 GMT

Hi @grnglide Sorry about the issue with that, I've hit some problems trying to add a static IP to your account too. Please bear with me and I'll try it again later today for you, failing that I'll need to speak to a colleague when back on shift on the 27th.

Re: FTTP Static IP Address please

grnglide — Sun, 24 Dec 2023 11:56:19 GMT

That will be fine, there are plenty of other things going on!

Just noticed that the option to set up a static IP under Add-ons has disappeared leaving only "Plusnet Protect powered by Norton™"

Re: FTTP Static IP Address please

adamwalker — Wed, 27 Dec 2023 12:31:10 GMT

Hey @grnglide

I've sorted out the issue with your account and assigned a static IP.

If you restart your router that should assign it to the connection for you.

Re: FTTP Static IP Address please

grnglide — Thu, 28 Dec 2023 14:46:36 GMT

Static IP working fine now - thanks.

Re: FTTP Static IP Address please

willcutforth — Thu, 28 Dec 2023 15:17:05 GMT

Awesome glad to hear it. Let us know if you need anything else.