topic Re: Master Socket move request in Everything else

Master Socket move request

swmatthews005 — Fri, 10 Nov 2023 12:08:14 GMT

Hi would like to arrange to have the master socket in the house moved. I have seen a few requests on these forums to start this process.

Aware of the cost and it being a request to open reach.

Thanks in advance 😊

Re: Master Socket move request

Baldrick1 — Fri, 10 Nov 2023 12:18:29 GMT

Moderator's note:
Thread moved from Home Phone to Everything Else.

Re: Master Socket move request

bmc — Fri, 10 Nov 2023 14:04:01 GMT

@swmatthews005

Are you aware you'll loose your phone line by the end of 2025 at the latest?

If you can get FTTP the Master Socket will become redundant. If you're stuck on FTTC then it's still used for then internet signal from the cabinet to your house.

Brian

Re: Master Socket move request

ClaudiaG23 — Fri, 10 Nov 2023 18:22:17 GMT

Hi @swmatthews005 If you wish to go a head with the master socket relocation, you'd need to give us a call due to needing to make a payment. This is something we're unable to do via the Forum.