topic Re: Would like to transfer 2 domains from PlusNet to Cloudflare in Everything else

Would like to transfer 2 domains from PlusNet to Cloudflare

TimDSMoss — Tue, 10 Oct 2023 16:52:06 GMT

I called the customer support line on 02/10 asking to transfer my domains

and supplied the IPS Tag CLOUDFLARE

They then raised a request with NetOps(?) on the morning of 03/10

However, nothing has happened.

I waited the expected 24-48 hours and called back on two further occasions

Both operatives were as helpful as possible

but told me that only the person who I originally spoke to could give me an update,

they said they would message the person I originally spoke to asking them to send me an update

I've not yet heard anything

- I'm not sure if there was an issue, or it just hasn't been actioned yet, more info needed from me or what.

There's some config and DNS record changes I need to carry out once the transfer has happened so would be really useful to know when (or if!) it may happen

Is there anyone here that can help?

e.g. @willcutforth

Thanks in advance

Tim

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

willcutforth — Wed, 11 Oct 2023 09:35:20 GMT

@TimDSMoss it was raised incorrectly last time so I have raised it now for you. SOrry about this.

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

TimDSMoss — Wed, 11 Oct 2023 17:21:36 GMT

Many thanks WIll - most appreciated

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

willcutforth — Thu, 12 Oct 2023 09:52:01 GMT

It should all be sorted now for you

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

TimDSMoss — Thu, 21 Dec 2023 05:10:50 GMT

All resolved now - many thanks for your help WIll

Re: Would like to transfer 2 domains from PlusNet to Cloudflare

Penny — Thu, 21 Dec 2023 14:58:51 GMT

... @TimDSMoss

Afaik the 'fix' (ie the 'fixed' credit on a forum thread) is usually given to the person who (or whose post) sorted the problem, rather than the original poster (?)

Might have thought @willcutforth was entitled to be credited for this one.