topic Re: Another rDNS request please in Everything else

Another rDNS request please

deodar2uk — Fri, 25 Aug 2023 08:21:38 GMT

I've just completed the migration from PlusNet Business (RIP) to PlusNet Residential. I must say, although I had to wait a while for an appointment, the whole process was very smoothly handled in one seamless phone call, and total internet down-time was only about 10 seconds.

My static IP changed though, and I forgot to ask for rDNS to be set to where I need it. Could that be sorted for me please?

Bob

Re: Another rDNS request please

willcutforth — Fri, 25 Aug 2023 12:30:48 GMT

@deodar2uk glad to hear you stuck with us Do you want the rDNS to be the static IP then?

Re: Another rDNS request please

deodar2uk — Fri, 25 Aug 2023 14:40:06 GMT

I would like my new static IP to point back to deodar.org.uk please.

Re: Another rDNS request please

MisterW — Fri, 25 Aug 2023 14:53:19 GMT

@deodar2uk have you already got the A record created to the new IP ?

Netops will want to check that exists before they will set the rDNS

Re: Another rDNS request please

willcutforth — Fri, 25 Aug 2023 14:57:46 GMT

Please can you reply to the ticket here for me? Also, like @MisterW said, we need it to point towards the static.

Re: Another rDNS request please

deodar2uk — Sat, 26 Aug 2023 15:59:21 GMT

Thanks guys, I have responded to the ticket.

Re: Another rDNS request please

ClaudiaG23 — Tue, 29 Aug 2023 15:18:00 GMT

@deodar2uk I've now got this raised for you. Your rDNS should be changed within the next 72 hours.

Re: Another rDNS request please

ClaudiaG23 — Wed, 30 Aug 2023 13:51:23 GMT

@deodar2uk This has now been completed for you. Please allow 24 hours to show the changes.

Re: Another rDNS request please

deodar2uk — Fri, 01 Sep 2023 08:12:50 GMT

Thank you so much, all working.