topic Re: DSL checker on SOGEA in Everything else

DSL checker on SOGEA

zpeterk — Tue, 29 Aug 2023 08:32:56 GMT

I have just had my line changed to SOGEA as it is cheaper, how do you obtain the DN/ALID to use the DSL checker as I have no phone number now?

Re: DSL checker on SOGEA

Anonymous — Tue, 29 Aug 2023 09:04:56 GMT

I asked that question over a year ago (pre-SOGEA) here and there has never been a satisfactory response 🙄

What is needed is for Plusnet to display the BBEU and ALID information somewhere in the "Member Centre",

because this is going to become an increasingly asked question, as phone numbers become disassociated from the DSL.

Re: DSL checker on SOGEA

MisterW — Tue, 29 Aug 2023 09:08:38 GMT

Does it not show as BBEU in one of the closed tickets on the account, when the circuit is provisioned ?

Re: DSL checker on SOGEA

bmc — Tue, 29 Aug 2023 09:59:12 GMT

Can you not use the Address version?

Otherwise how about the UPRN checker. You can find your properties UPRN here

https://www.findmyaddress.co.uk/

Brian

Re: DSL checker on SOGEA

zpeterk — Tue, 29 Aug 2023 10:02:38 GMT

You can use the address one but that doesn't give you the current connection speed.

I have been through the tickets and I can't find a reference to BBEU

Re: DSL checker on SOGEA

bmc — Tue, 29 Aug 2023 10:05:39 GMT

@zpeterk

How about the UPRN checker?

Brian

Re: DSL checker on SOGEA

zpeterk — Tue, 29 Aug 2023 10:15:39 GMT

The UPRN checker doesn't give full details either

Re: DSL checker on SOGEA

RealAleMadrid — Tue, 29 Aug 2023 10:23:09 GMT

@zpeterk How about looking at the router stats to see your connection speed? Seems the easiest way, rather than using the checker.

Re: DSL checker on SOGEA

dvorak — Tue, 29 Aug 2023 10:50:44 GMT

Moderators Note

This topic has been moved from Broadband to Everything Else

Re: DSL checker on SOGEA

Anonymous — Tue, 29 Aug 2023 11:18:47 GMT

@RealAleMadrid for me using the BTW Performance Tester is not about connection speed, I want to know the BTW IP Profile figure - so I can use that to set my router's QoS in order to maintain low latency. I also need the BTW IP Profile because my Plusnet Current Line Speed has a history of being wrong, or being set to random value, so I need the proof of the real IP Profile value so that I have the evidence when I contact Plusnet support to have the Current Line Speed corrected to an acceptable value - seeing as Plusnet's automated profile update process has been broken for YEARS.

If there was another way of getting the BTW IP Profile, then I wouldn't bother with the BTW Performance Tester as all the other reported info is inaccurate, or can be better measured with a SamKnows Whitebox, etc