topic Re: TAGS change request for Domain Name Hosting change in Everything else

TAGS change request for Domain Name Hosting change

Bizzi — Tue, 22 Aug 2023 23:10:43 GMT

Hello,

I am an old Freenetname email account holder and I need to move the domain and hosting to another hosting service as any email sent to google mail accounts holders is bouncing back.

How can I request a TAGS change from Plusnet?

Thanks

Franco

Re: TAGS change request for Domain Name Hosting change

willcutforth — Thu, 24 Aug 2023 16:21:25 GMT

@Bizzi I created a ticket on the account for you. I just need you to reply to it. You will need to go to the old Madasafish website and log in to get the ticket.

Re: TAGS change request for Domain Name Hosting change

Bizzi — Sun, 27 Aug 2023 19:09:48 GMT

Hallo,

Originally I was a Freenetname account holder, then I became Madasafish and then Plusnet, I haven't used Madasafish for ages, if I go online to check my emails I go on the Plusnet Account. Can you send me the link to where I need to log in to get the ticket?

How is the process to move the domain and the hosting to another hosting service?

Thanks a lot.

Franco

Re: TAGS change request for Domain Name Hosting change

Bizzi — Sun, 27 Aug 2023 19:11:40 GMT

How big is my email box currently hosting with you?

Re: TAGS change request for Domain Name Hosting change

ClaudiaG23 — Tue, 29 Aug 2023 14:55:59 GMT

Hey @Bizzi you can comment on the ticket here https://secure.madasafish.com/contact/tickets.shtml

Re: TAGS change request for Domain Name Hosting change

willcutforth — Sun, 03 Sep 2023 13:42:04 GMT

Hey @Bizzi just wondering if you managed to view the ticket at all?

Re: TAGS change request for Domain Name Hosting change

Bizzi — Sun, 03 Sep 2023 15:33:50 GMT

No, the problem is not fixes as I am still in the process of transferring my domain name and hosting to another hosting service. I am conversation with your colleague ClaudiaG23 (Plusnet Help Team). Here is the link of our conversation

https://community.plus.net/t5/Everything-else/TAGS-change-request-for-Domain-Name-Hosting-change/m-p/1935784/emcs_t/S2h8ZW1haWx8bWVudGlvbl9zdWJzY3JpcHRpb258TExXRktWODVIWlVMNkJ8MTkzNTc4NHxBVF9NRU5USU9OU3xoSw#M32115

Regards

Franco

Re: TAGS change request for Domain Name Hosting change

ClaudiaG23 — Mon, 04 Sep 2023 11:31:32 GMT

@Bizzi I've added a comment to the open ticket.