topic Re: Transfer domain out in Everything else

Transfer domain out

geehawk — Fri, 18 Aug 2023 07:47:54 GMT

I have a few domains with PN and want to start moving them to another host with a view to dropping PN completely in future.

Just one of to begin with to see how painless it is.

I have the IPSTAG, how do it get it changed?

Cheers

Re: Transfer domain out

MisterW — Fri, 18 Aug 2023 07:52:29 GMT

@geehawk You wait for one of the Help team to spot this thread and raise a ticket to which you can reply with the details. They will then raise a request to Netops to change the IPSTAG.

You COULD try calling customer services but, since domain hosting is a legacy facility, the chances of getting someone who knows the procedure is small.

Re: Transfer domain out

willcutforth — Sat, 19 Aug 2023 10:46:17 GMT

Hey there @geehawk I've raised a ticket for you and if you can reply to that with the acceptance and the IPSTAG I will get it sorted for you. Click here for the ticket.

Re: Transfer domain out

geehawk — Sun, 20 Aug 2023 07:45:37 GMT

I have replied to the ticket.

Thank you.

Re: Transfer domain out

willcutforth — Sun, 20 Aug 2023 07:58:45 GMT

Awesome, it's raised up and we should have an update within the next few days. I will snooze this until Tuesday when I am next in.

Re: Transfer domain out

willcutforth — Tue, 22 Aug 2023 10:49:44 GMT

This has now been transferred out for you. I hope this helps.

Re: Transfer domain out

geehawk — Tue, 22 Aug 2023 14:27:36 GMT

Thanks @willcutforth thats great.

I've managed to set it up on the new host and email is working.

Now I know it is fairly painless can I do the same for another domain please?

Re: Transfer domain out

willcutforth — Tue, 22 Aug 2023 16:35:06 GMT

No worries :). I have created another ticket here

Re: Transfer domain out

geehawk — Tue, 22 Aug 2023 16:44:07 GMT

and replied to.

Cheers

Re: Transfer domain out

willcutforth — Tue, 22 Aug 2023 16:58:55 GMT

That's been raised up again so will monitor and get back to you from there. Let me know if you need anything else in the meantime.

Re: Transfer domain out

willcutforth — Wed, 23 Aug 2023 18:53:45 GMT

That's all been sorted now @geehawk so you can get things moving now.