topic Re: ADSL offers in Everything else

ADSL offers

cbcadmin — Fri, 14 Jul 2023 15:17:20 GMT

Are Pusnet currently doing any offers on ADSL?

I am currently on FTTP with Vodafone, which they have now agreed to wave any early termination charges due to my getting lttle more than I got with Plusnet ADSL TWO years ago!

Re: ADSL offers

Anonymous — Fri, 14 Jul 2023 15:52:53 GMT

Have you checked the BT Broadband Availability Checker to see whether ADSL is still available to order on your exchange, as in many areas that option to order a new connection has been withdrawn.

Do you also need the use of an analogue telephone service on that ADSL connection ? if not you would be better off searching for "SOADSL" offers that give you a copper pair for ADSL without the associated phone capability, and should cost less.

Re: ADSL offers

bmc — Fri, 14 Jul 2023 16:03:43 GMT

@cbcadmin

I assume you mean FTTC (Fibre to the Cabinet). If you were on FTTP then there would be something seriously wrong with your connection if only getting ADSL speeds.

The Checker results will not only show what's available but the estimated speeds you should be receiving.

Brian

Re: ADSL offers

RealAleMadrid — Fri, 14 Jul 2023 17:33:16 GMT

@cbcadmin I've seen your thread on Thinkbroadband which seems to have caused a bit of a stir. Basically how would anyone in their right mind want to go from FTTP to mobile broadband. It is obvious you are a serial ISP switcher but FTTP is the best thing since sliced bread. I accept you have had a bad experience with Vodafone but with decent ISP you would have a very reliable internet connection, how about going for Plusnet FTTP?

You have been warned to expect a lot of problems with a mobile broadband service. I would agree with that advice.

From the TBB thread it appears your exchange is Fibre Priority so if FTTP is available which you have already I have feeling that no other service can be ordered. Have you looked at the checker results?

@bmc It is definitely FTTP on a 40/10 service, there is a photographic evidence of the ONT. I can't imagine what Vodafone are doing to cause such poor speeds.☹️

Re: ADSL offers

corringham — Fri, 14 Jul 2023 18:33:51 GMT

@cbcadmin ,I'd suggest getting in touch with Andrews & Arnold - they are renown for resolving broadband problems that other ISPs can't resolve. If they can't fix it in a month then you pay nothing for their attempt and that month. They aren't the cheapest for FTTP, but you aren't locked into a long contract - it would almost certainly be cheaper to get them to fix your FTTP than to buy a good 4G/5G router.

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 00:00:20 GMT

No, not tried the BT checker, but your explaination would explain why when I chose an offer from Plusnet I get told the offer isn't available. No, don't need the phone. I wasn't aware you could get ADSL without a phone line.

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 00:05:52 GMT

No definately FTTP. Was hoping Plusnet could sort out the problem, but it says 36/9 is no longer available, despite my typing from it atm.

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 00:16:58 GMT

I'd love to go back to Plusnet, but I only really need ADSL. Here is the BT checker result :-

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 14:04:22 GMT

Moderator's Note

Attachment limited to relevant table.

Re: ADSL offers

jab1 — Sat, 15 Jul 2023 07:07:38 GMT

According to that Checker result, you can get either SoGEA FTTC or WBC FTTP, and that's it - no ADSL.

Re: ADSL offers

RealAleMadrid — Sat, 15 Jul 2023 08:15:56 GMT

@jab1 I said in my earlier post I believe it is only FTTP that can be ordered. There are some exceptions as noted in the checker result text ..."SOGEA will show as available to order but only at non standard premises (NSP) such as Hot site, Uninhabitable and Temporary locations."

I wonder what a Hot site is.🤔

So only FTTP and certainly no ADSL.

Re: ADSL offers

jab1 — Sat, 15 Jul 2023 08:28:57 GMT

Get you, @RealAleMadrid , but SoGEA FTTC is showing as 'AVAILABLE' on the OPs screenshot.

Think I might leave this discussion, though - it's beginning to do my head in. 😉

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 09:34:03 GMT

Had a look at A&A's website and sent them an email. Not sure what the extra £10 a month for copper is, as I understand copper is longer offered, but we will see what they say. Thanks for the tip.

Re: ADSL offers

pvmb — Sat, 15 Jul 2023 11:30:27 GMT

@cbcadmin wrote:
No definately FTTP. Was hoping Plusnet could sort out the problem, but it says 36/9 is no longer available, despite my typing from it atm.

Strange... Was 40/10 ever available on FTTP? I don't know, though I am currently on 40/10 - but that is on FTTC (and still with a landline) not on FTTP.

"Not available" from a supplier could simply mean "No longer on sale" (presumably connected with the impending demise of landlines?) rather than no longer in use.

Re: ADSL offers

198kHz — Sat, 15 Jul 2023 13:16:19 GMT

@RealAleMadrid wrote:

I wonder what a Hot site is.🤔

Typically an electricity substation, where under fault conditions the earth potential could rise to over 400V.

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 14:54:52 GMT

LOL. Nothing to do with fibre of a rubber kind then?

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 15:00:01 GMT

It must have been as that is what I have, but maybe only for a short while as everyone seems to be offering only 80/20 now. Unfortunately it is all guess work, as no one seems to have the answers and one question seems to raise three more.

Re: ADSL offers

bmc — Sat, 15 Jul 2023 16:56:39 GMT

@pvmb

40/10 may have been available at the start of the PN FTTP commercial service but has now been withdrawn as a product offering.

I was on 40/10 as part of the PN FTTP Trial and remained on it until I re-contracted not that long ago - I'm now on 80/20. Funnily enough when I logged into my account I was offered 40/20 as an upgrade to my account - at a price a couple of quid dearer that the 80/20 offering. I phoned in just to check and was told 40/10 had been withdrawn.

Brian

Re: ADSL offers

bmc — Sat, 15 Jul 2023 17:01:14 GMT

@cbcadmin

I know you're having a bad time with Vodofone but there is simply nothing better that FTTP.

Sign up with a new provider (even at 80/20) and see what speed you get. If it's below expected then it's up to OpenReach to fix things.

Given you're in a Fibre Priority Area it's unlikely that OR will sanction a move to either ADSL or FTTC.

Brian

Re: ADSL offers

cbcadmin — Sat, 15 Jul 2023 17:58:05 GMT

I am not looking to better fibre, just get a useable service at a fair price. Vodafone initially said the problem must be the router, but didn't offer to replace it, just sell me boosters or upgrade my basic package at extra cost! Surely it is up to the company I pay to sort things out? I know Openreach are the installers but the customer has no contact with them.