topic Re: BT Sport 200% increase in Everything else

BT Sport 200% increase

TheJayBee — Mon, 22 May 2023 11:46:29 GMT

Having just had an above inflation increase for my broadband, PlusNet have now informed me that BT Sport is effectively going up by 200%.

I'm currently paying £10 a month to PlusNet. From July PlusNet is no longer selling BT Sport so, to get the same service as now, I'm going to have to pay BT £29.99 a month.

Re: BT Sport 200% increase

HB1 — Mon, 22 May 2023 14:10:16 GMT

I have had the same notification this morning. What an absolute joke. I only renewed my contract in February, they must of known this was going to happen. If it was for a new contract/customer I get it but for those who already have the service it should be honored until the end of that contract. but I suppose Plusnet siting its a rolling 30 day contract they get out of it.

Re: BT Sport 200% increase

Annie — Tue, 23 May 2023 14:38:23 GMT

Me too. I've been paying £12.49 a month and renewed with Plusnet 5 months ago on an 18 month contract, partly on the strength that the BT Sport has been good value. I'm now stuck with Plusnet for over a year whereas I would probably have looked seriously at broadband with BT when I was renewing.

In addition, it seems the proposed 1 month contract does not allow viewing on my Sky Q box.

I can't tell you how disappointed I am with all of this.

Re: BT Sport 200% increase

prolific8 — Tue, 23 May 2023 15:20:20 GMT

Yeah I'm livid about this. Like you I signed up again in February because the BT Sport package on my Sky box was really good value. If I'd known (like they almost certainly did) that they'd be removing it I would have looked elsewhere.

Really poor from Plusnet.

Re: BT Sport 200% increase

TheJayBee — Tue, 23 May 2023 15:48:17 GMT

With the removal of BT Sport, I no longer have any loyalty to PlusNet (they certainly haven’t shown any loyalty to me). I’ll definitely be shopping around when my current deal ends.

Re: BT Sport 200% increase

jammy901 — Tue, 23 May 2023 15:55:28 GMT

Same situation here after re-signing up in January 23 and paying £10 for BT Sport app.

Since the sport contract is monthly Plusnet seemingly has no obligation to help, but some sort of mitigation of the £29.99 BT monthly fee really should be considered by Plusnet, or even the ability to terminate the broadband early.

Re: BT Sport 200% increase

bmc — Tue, 23 May 2023 17:01:42 GMT

In one respect it's not PN's fault - the BT Group sold BT Sport a while back and the new owners are starting to implement changes. The BT Sport app is going and the channel will be on Paramount+

Brian

Re: BT Sport 200% increase

dvorak — Tue, 23 May 2023 17:30:49 GMT

It's Discovery+ and BT Sport is rolling into the TNT brand
So it's BT Sport / Eurosport and Discovery+.

Iirc they also have rights to the live broadcast of the Olympics.

Re: BT Sport 200% increase

TheJayBee — Tue, 23 May 2023 18:04:25 GMT

I already get Discovery+ for free so it has zero value for me.

Re: BT Sport 200% increase

dhleslie — Fri, 26 May 2023 17:18:49 GMT

Same for me. I was annoyed at the latest price increase, but at least I knew I had renewed my contract in full knowledge that broadband price could be increased. Went ahead with what was otherwise uncompetitive, only because of attractive price of bt sport. Still a year to run, grrr. I'll re-read the contract carefully, but no doubt they planned for this eventuality long ago.

Re: BT Sport 200% increase

dhleslie — Fri, 26 May 2023 17:23:15 GMT

So how long ago was BT sport sold? Is there a case for misspelling[I typed mis-selling, not a misspelling!], as it certainly wasn't mentioned to me when I renewed

Re: BT Sport 200% increase

killaypirate — Fri, 26 May 2023 18:45:31 GMT

As many people as possible should simply let cancellation go ahead , not take out a monthly pass and wait for offers. Already had discovery+ so will wait until I get a decent offer.

Re: BT Sport 200% increase

bmc — Sat, 27 May 2023 11:18:24 GMT

@dhleslie

I believe BT Sport is an "Add On" and therefore not part of your contract.

I found this from February while looking at things.

https://www.bt.com/sport/features/TNT-Sports-new-name-for-BT-Sport

Brian

Re: BT Sport 200% increase

steedie1 — Sat, 27 May 2023 13:47:15 GMT

Like many others I renewed primarily because of BT sport I am now left with 21 months left on my contract.

I am certainly not happy but what I do not understand is that, had I been with BT I could still get sport, But is Plusnet not a subsidiary of BT so bemused as to why they are not offering TNT sport as an add on like BT.

I will certainly be looking to change once my contract has finished.

Re: BT Sport 200% increase

dhleslie — Sat, 27 May 2023 21:26:13 GMT

@bmc thanks! I note JV formed 1 Sept 2022 - and a JV to boot, not a sale as such. So I'll continue checking

Re: BT Sport 200% increase

drcarrera — Sun, 28 May 2023 16:20:09 GMT

In the same boat.

The £10 BT Sport App was the only reason I renewed with Plusnet this year - I could have got a better broadband only deal elsewhere.

It may be hidden in the small print that they can do this without recourse but it's a pretty shoddy way to treat customers. I'll try to cancel my contract soon and if they say I can't without paying I'll contact Which Legal as I'm a member, and see if we have any way to avoid this.

Re: BT Sport 200% increase

TheJayBee — Sun, 28 May 2023 16:35:50 GMT

PlusNet are still advertising BT Sport on their web site 🤷‍♂️

Re: BT Sport 200% increase

steedie1 — Sun, 28 May 2023 17:22:29 GMT

I would have gone to sky, but as others have said I stayed with Plusnet because of BT sport. I have 21 months to run on my broadband by a company that I no longer have respect for.

I am really annoyed by the sudden change and more annoyed that BT broadband is still advertising BT sport.

Can anyone answer why when Plusnet is a subsidiary of BT that they are not offering it, yet their parent company is ?

Re: BT Sport 200% increase

fairb — Mon, 29 May 2023 10:40:44 GMT

Similar story for me, I renewed this year with Plusnet because of BT Sport so I'm very unhappy about this.

Re: BT Sport 200% increase

Zarch — Tue, 30 May 2023 19:51:05 GMT

Same here, renewed broadband in February for 18 months based on getting £10 BT Sport for the duration of my contract.

And they are also pulling the Plusnet Mobile perk.

So what's the advantage / perks to stay with PN now?

Any comment from an admin/moderator about this for long term customers?