topic Reverse DNS and Staic IP request in Everything else

Reverse DNS and Staic IP request

Moz905 — Tue, 16 May 2023 15:17:59 GMT

1st line support saying I don't have a static IP but my connection settings say i do. Looking to remove and move to dynamic IP please as also ensure rDNS is removed as lookup is showing my plusnet user name.

I don't think 1st line support fully understood the call so ticket is similar to others on here and my reference is 233889071

Re: Reverse DNS and Staic IP request

Moz905 — Tue, 16 May 2023 16:08:02 GMT

Router has been restarted as requested but still hanging onto the static IP

Re: Reverse DNS and Staic IP request

Gandalf — Wed, 17 May 2023 06:17:55 GMT

Hi @Moz905

Apologies for the confusion here, I've removed the static IP. If you can reboot your router again, you'll be on a dynamic IP and the rDNS of the static IP will update within 4 to 24 hours, removing your username.

Re: Reverse DNS and Staic IP request

Moz905 — Wed, 17 May 2023 18:28:14 GMT

Perfect thank you