topic Re: how do i get a t in Everything else

how do i get a t

jbjardine — Sun, 16 Apr 2023 14:31:40 GMT

how do I get a transcript of a phone call

Re: how do i get a t

jab1 — Sun, 16 Apr 2023 14:33:33 GMT

With whom?

Re: how do i get a t

jbjardine — Sun, 16 Apr 2023 18:35:07 GMT

with <redacted> in Renewals Team

Moderators Note: Personal information removed and fix removed.

Re: how do i get a t

jab1 — Sun, 16 Apr 2023 14:40:33 GMT

If I was you, I would make a request in writing, giving the date and time of the call. If this was a cal where you made an agreement with regards to your contract, there is usually a question/ticket raised on your account giving the salient details - https://www.plus.net/member-centre/login?p=search is a good place to start.

Re: how do i get a t

jbjardine — Sun, 16 Apr 2023 14:40:53 GMT

I didn't click on Fix - still waiting to know how I can get a transcript

Re: how do i get a t

jab1 — Sun, 16 Apr 2023 14:42:56 GMT

See my reply above - and you must have caught it, as only the thread starter can select a fix

Re: how do i get a t

jbjardine — Sun, 16 Apr 2023 14:43:22 GMT

Done all that already . I have received a letter from complaints basically dispting everything I said in my long letter

Re: how do i get a t

jbjardine — Sun, 16 Apr 2023 14:44:15 GMT

I'm just new to this -

Re: how do i get a t

jab1 — Sun, 16 Apr 2023 14:44:44 GMT

Then reply, saying you are still not satisfied.

Re: how do i get a t

jbjardine — Sun, 16 Apr 2023 14:47:00 GMT

have done